Safara Holidays & Resorts Pvt Ltd

T Nagar, Chennai

BPO PROCESS

Job description Respond to inquiries regarding available timeshare properties, their locations and features, and benefits. Develop referrals or/and leads through client contact and cold calling activities and perform regular follow-up activities. Fulfil clients requests regarding property pricing, property maps, descriptions, and network information. Develop strategically layered questions to determine each clients specific requirements. Schedule appointments with prospective clients and create and deliver timeshare property presentations to them. Formulate strategies to analyze problems and overcome timeshare management problems. Complete purchase summary worksheets and develop plans to minimize cancellations and provide comprehensive owner assurances. Explain the features, advantages, and benefits of properties and advocate an appropriate amount of points to accommodate customers Provide clients with information on financing options and assist them in obtaining them. Create timeshare contracts and monitor them to minimize rescission decisions and ensure the timeliness of closings. Ensure that all correlating paperwork and documentation are completed within the provided timeline.