1. Sales Target AchievementObjective: Achieve monthly and quarterly sales targets for new and pre-owned vehicles.KPI:Monthly sales volume (units sold)Revenue generated vs. target (%)Conversion rate from leads to sales (%)2. Lead Generation & ConversionObjective: Identify, qualify, and convert potential customers through showroom visits, test drives, and follow-ups.KPI:Number of qualified leads generated per monthTest drive-to-sale conversion ratioFollow-up response rate (%)3. Customer Relationship ManagementObjective: Build and maintain strong relationships with customers to drive repeat business and referrals.KPI:Customer satisfaction score (post-sale surveys)Number of repeat customers and referralsComplaint resolution time (hours/days)4. Product Knowledge & Presentation