KNOWLEDGE / SKILLS:1. Graduate2. Excellent oral and written communications skills3. Ready to work in rotational shifts (24/7)4. Experience in handling US / UK clients will be added advantage5. Systems Administration / System Engineer training / Certifications6. Technical Skills and Knowledgea. Knowledge of Windows Server (Server 2000 and above) and Desktop (7 and above) operation systemsb. In depth knowledge of Domain Controllers and Active Directory including group policiesc. In depth knowledge of DNS and DHCPd. Knowledge of storage devices like SAN, NAS etc.e. Knowledge of virtualization and cloud technologies like vmware, citrix xen server. Hyperv or other technologiesf. Knowledge of monitoring applicationsg. Knowledge of backup applicationsh. Excellent problem-solving / troubleshooting skillsi. Quick learnerj. Knowledge of Microsoft Exchange, IIS, SQL, Remote Desktop Services, Blackberry etc will be an added advantageJob Types: Full-time, Permanent