Rokadaa Consulting Private Limited

Indore, Madhya Pradesh

Job Title: Customer Feedback ExecutiveCompany: Speak2India BPOLocation: Indore Mahalaxmi NagarProcess: Voice Process (Domestic)Salary: 8,500 (Fixed, No Targets)Employment Type: Full-TimeJob Summary:Speak2India BPO is hiring Customer Feedback Executives for our voice-based process. This is a non-sales, non-target role focused on collecting and recording feedback from customers over calls. Its ideal for candidates who are good communicators and looking for a stable role in the BPO sector.Key Responsibilities:Make outbound calls to customers to collect feedback on services/products.Record and report customer opinions, suggestions, and concerns accurately.Ensure all interactions are professional, courteous, and customer-focused.Escalate critical feedback or issues to the relevant department.Maintain daily call logs and submit reports as required.Requirements:Good verbal communication skills in [Hindi, English, Marathi].Basic computer knowledge.Pleasant telephone etiquette and a positive attitude.Freshers and experienced candidates are welcome.Minimum qualification: [12th pass or any graduate].Benefits:Fixed Salary: 8,500 per monthNo sales, no targetsFriendly and supportive work environmentOpportunity to gain BPO experience

Responsibilities:Connect with customers via phone to guide them on generating their credit report.Explain charges and highlight benefits of credit report.Stress importance of credit score for financial products.Provide guidance on credit card application process.Qualifications:Strong communication skills.Knowledge of credit reporting and scoring.Understanding of financial products.Patience and empathy.Attention to detail.

Location - IndoreSalary - 10500- 12500Qualification-Diploma Or GraduateGood Communication And Convincing SkillsBasic Computer KnowledgeResult Oriented & Highly Driven.Job description-Responsibilities: Outbound Calling II Sales II Lead Generation II Cold Calling Inform Customers About Company's Products/Services And Offers Manage Outbound Customer Calls In A Timely Manner To Generate Leads That Develop Into New Customers Identify Customer's Needs And Convince The Customer To Buy The Product/Service Gain Comprehensive Product Knowledge And Clarify Information Wherever RequiredJob Profile:Understanding Client Profile And Offering Appropriate Financial Solutions Over PhoneMaintaining Follow Ups And Client Details.Reporting Daily Appointments To The Team Leader.Having Post Sales Relationship With The Client & Giving Him Periodical Loan Toups As His Requirement.Updating All Your Clients /Prospects About The New Loan Products Launched From Time To Time & Getting Further Business From The Clients.Distance - 30 kmInterview time- 11:00 am to 5:00pmJob time- 9:00 am to 6:30 pmContact person name- Shivani Dixit

Job Profile:Understanding client profile and offering appropriate financial solutions over phoneMaintaining follow ups and client details.Reporting daily appointments to the team leader.Having post sales relationship with the client & giving him periodical loan toups as his requirement.Updating all your clients /prospects about the new loan products launched from time to time & getting further business from the clients.