RK Credit First

Sayajigunj, Vadodara

The Credit Card Sales Relationship Manager is responsible for generating new credit card business through direct sales and relationship management. The role involves identifying prospective customers, understanding their financial needs, and providing suitable credit card products. The individual will play a key role in building and maintaining strong client relationships to drive customer satisfaction, loyalty, and revenue growth.Key Responsibilities:Proactively identify and acquire new customers for credit card sales through field visits, referrals, and lead generation.Explain credit card features, benefits, and pricing clearly to prospective customers.Perform eligibility checks and assist applicants with the credit card application process.Maintain strong relationships with existing clients to drive usage, cross-selling, and customer retention.Meet or exceed monthly and quarterly sales targets as set by the organization.Work closely with internal teams (credit, operations, risk) to ensure smooth and timely processing of applications.Stay updated on new product offerings, promotional campaigns, and regulatory guidelines.Provide excellent after-sales service and address customer queries or complaints promptly.Key Skills & Competencies:Strong sales and negotiation skillsExcellent communication and interpersonal abilitiesCustomer-centric approachAbility to work under pressure and meet sales targetsSound understanding of financial products, especially credit cardsProficiency in MS Office and CRM toolsQualifications & Experience:Bachelors degree in Business, Finance, Marketing, or a related field13 years of experience in financial product sales (preferably credit cards)Experience in a field sales role is a plusKnowledge of local markets and customer segmentsPerformance Metrics:Number of new credit cards sourcedCustomer satisfaction and feedbackCross-sell/up-sell conversion ratesCompliance and quality of applications