Reput

Jigani, Bangalore

Were looking for someone who can independently manage IT tasks while ensuring our teams productivity and satisfaction.As the administrator, youll deploy security tools and policies to safeguard company information.Youll also support our colleagues by resolving IT problems, assisting with onboarding, and providing guidance on policies and systems.Responsibilities Procuring, maintaining, and administering computers and office equipment. Administering corporate software systems. Deploying and enforcing security policies and procedures. Providing IT support and resolving problems for colleagues. Assisting with onboarding of new colleagues. Suggesting and implementing improvements in procedures and equipment. Maintaining knowledge of IT support, help desk procedures, products, and services. Managing an issue tracking system and reporting on issue resolution SLAs.Requirements and skills Relevant degree or certifications in IT administration, with basic networking knowledge. Excellent communication skills, both oral and written. Knowledge of help desk software and remote-control tools. Good knowledge of networking. Excellent troubleshooting skills. Ability to work independently and maintain customer satisfaction. Bonus: Experience as a service desk agent or IT administrator and understanding of the SaaS or technology industry.

We are looking for an experienced AWS Developer responsible for making our app more scalable and reliable. We are currently running our services on EC2 machines using Auto Scaling Groups.Currently, our monitoring is not working well, so you are going to be responsible for setting up a monitoring stack. Those metrics are also going to be used for service capacity planning.Our deployment model needs an update. It is currently not possible to do automatic rollbacks, and every time a new version is deployed to our production servers, we experience some short downtime. The current CI/CD pipeline is also not reliable, and we are looking to migrate to the AWS CI/CD stack.Responsibilities Understand the current application infrastructure and suggest changes to it. Define and document best practices and strategies regarding application deployment and infrastructure maintenance. Migrate our infrastructure with zero downtime to a highly available, scalable one. Set up a monitoring stack. Define service capacity planning strategies. Implement the applications CI/CD pipeline using the AWS CI/CD stack. Write infrastructure as code using CloudFormation or similar.Skills Experience with the core AWS services, plus the specifics mentioned in this job description. Good background in Linux/Unix administration. Experience with Docker and Kubernetes. Strong notions of security best practices (e.g. using IAM Roles, KMS, etc.). Experience with monitoring solutions such as CloudWatch, Prometheus, and the ELK stack. Previous exposure to large-scale systems design. Ability to troubleshoot distributed systems. Knowledge of writing infrastructure as code (IaC) using CloudFormation or Terraform. Experience with building or maintaining cloud-native applications. Past experience with the serverless approaches using AWS Lambda is a plus. For example, the Serverless Application Model (AWS SAM).