IT Administrator (2-6 Years)

Reput

Were looking for someone who can independently manage IT tasks while ensuring our teams productivity and satisfaction.

As the administrator, youll deploy security tools and policies to safeguard company information.

Youll also support our colleagues by resolving IT problems, assisting with onboarding, and providing guidance on policies and systems.

Responsibilities

Procuring, maintaining, and administering computers and office equipment.

Administering corporate software systems.

Deploying and enforcing security policies and procedures.

Providing IT support and resolving problems for colleagues.

Assisting with onboarding of new colleagues.

Suggesting and implementing improvements in procedures and equipment.

Maintaining knowledge of IT support, help desk procedures, products, and services.

Managing an issue tracking system and reporting on issue resolution SLAs.

Requirements and skills

Relevant degree or certifications in IT administration, with basic networking knowledge.

Excellent communication skills, both oral and written.

Knowledge of help desk software and remote-control tools.

Good knowledge of networking.

Excellent troubleshooting skills.

Ability to work independently and maintain customer satisfaction.

Bonus: Experience as a service desk agent or IT administrator and understanding of the SaaS or technology industry.

• Experience

  2 - 6 Years

• No. of Openings

  2

• Education

  Advanced/Higher Diploma, Professional Degree

• Role

  IT Administrator

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home