IT Administrator (2-6 Years)

We€™re looking for someone who can independently manage IT tasks while ensuring our team€™s productivity and satisfaction.

As the administrator, you€™ll deploy security tools and policies to safeguard company information.

You€™ll also support our colleagues by resolving IT problems, assisting with onboarding, and providing guidance on policies and systems.

Responsibilities

€¢ Procuring, maintaining, and administering computers and office equipment.

€¢ Administering corporate software systems.

€¢ Deploying and enforcing security policies and procedures.

€¢ Providing IT support and resolving problems for colleagues.

€¢ Assisting with onboarding of new colleagues.

€¢ Suggesting and implementing improvements in procedures and equipment.

€¢ Maintaining knowledge of IT support, help desk procedures, products, and services.

€¢ Managing an issue tracking system and reporting on issue resolution SLAs.

Requirements and skills

€¢ Relevant degree or certifications in IT administration, with basic networking knowledge.

€¢ Excellent communication skills, both oral and written.

€¢ Knowledge of help desk software and remote-control tools.

€¢ Good knowledge of networking.

€¢ Excellent troubleshooting skills.

€¢ Ability to work independently and maintain customer satisfaction.

€¢ Bonus: Experience as a service desk agent or IT administrator and understanding of the SaaS or technology industry.

• Experience

  2 - 6 Years

• No. of Openings

  2

• Education

  Graduate (Certificate/Diploma/Others)

• Role

  IT Administrator

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home