We€™re looking for someone who can independently manage IT tasks while ensuring our team€™s productivity and satisfaction.As the administrator, you€™ll deploy security tools and policies to safeguard company information.You€™ll also support our colleagues by resolving IT problems, assisting with onboarding, and providing guidance on policies and systems.Responsibilities€¢ Procuring, maintaining, and administering computers and office equipment.€¢ Administering corporate software systems.€¢ Deploying and enforcing security policies and procedures.€¢ Providing IT support and resolving problems for colleagues.€¢ Assisting with onboarding of new colleagues.€¢ Suggesting and implementing improvements in procedures and equipment.€¢ Maintaining knowledge of IT support, help desk procedures, products, and services.€¢ Managing an issue tracking system and reporting on issue resolution SLAs.Requirements and skills€¢ Relevant degree or certifications in IT administration, with basic networking knowledge.€¢ Excellent communication skills, both oral and written.€¢ Knowledge of help desk software and remote-control tools.€¢ Good knowledge of networking.€¢ Excellent troubleshooting skills.€¢ Ability to work independently and maintain customer satisfaction.€¢ Bonus: Experience as a service desk agent or IT administrator and understanding of the SaaS or technology industry.