Red Orchid Hospitality Pvt Ltd

Gurgaon Sector 30

Core ResponsibilitiesDaily Operations: Manage bookings, guest flow, room readiness, and facility cleanliness.Staff Management: Recruit, train, and schedule therapists, estheticians, and receptionists; conduct performance reviews.Customer Excellence: Resolve guest complaints, handle VIP arrivals, and ensure every client receives personalized care.Financial Oversight: Develop budgets, track monthly P&L statements, manage payroll, and set pricing strategies.Inventory & Vendors: Oversee retail and professional product stock levels, coordinate with suppliers, and manage equipment maintenance.Marketing & Sales: Develop promotional packages, seasonal offers, and loyalty programs to drive revenue.

1) Able to handle Clients on reception.2) Able to handle clients calls & Appointments on Reception.3) Manage staff discipline, attendance, grooming etc.4) Good Convincing skills .5) Basic knowledge of computer.