Raj Bhawan Homes Pvt Ltd

Patna City

We are looking for 5 Telesales Executive/telecaller Executive Posts in Patna, with deep knowledge in Marketing, Outbound Calling, Lead Generation, Inside Sales and Required Educational Qualification is : B.B.A, B.Com, B.Ed, B.Sc

A telecaller's job involves using the telephone to contact potential or existing customers to generate sales, provide information, or offer support. Key responsibilities include making outbound calls, handling inbound inquiries, explaining products/services, generating leads, resolving complaints, maintaining customer records in a database, and meeting sales or engagement targets. Essential skills for a telecaller are strong communication and persuasion, active listening, problem-solving, and the ability to handle rejection and maintain a positive attitude. Key ResponsibilitiesOutbound Calling: Make calls to prospective customers to introduce products or services, generate leads, and convert them into customers. Inbound Call Handling: Answer incoming calls to address customer questions, concerns, and complaints in a professional and helpful manner. Product & Service Explanation: Clearly explain product features, benefits, pricing, and other relevant information to potential customers. Lead Generation & Sales: Identify and follow up on sales leads, persuade customers, and drive sales or appointments. Customer Relationship Management: Maintain accurate call logs, update customer databases, and follow up with existing customers to ensure satisfaction. Problem Resolution: Resolve customer complaints and address their needs effectively to ensure a positive customer experience. Target Achievement: Meet or exceed daily, weekly, or monthly sales quotas and performance targets. Compliance & Documentation: Adhere to telecalling scripts, company policies, and maintain detailed records and reports. Skills & QualificationsExcellent Communication: Strong verbal communication skills for clear, persuasive, and professional interaction with customers. Persuasive Skills: The ability to influence customers, handle objections, and drive conversions. Active Listening: Ability to listen carefully to understand customer needs and provide appropriate solutions. Problem-Solving: Aptitude to resolve customer issues and handle challenging situations effectively. Computer & CRM Proficiency: Basic computer skills for data entry and familiarity with Customer Relationship Management (CRM) tools. Time Management: Efficiently manage multiple calls and tasks to maximize productivity. Positive Attitude: Maintain a positive and professional approach, especially when facing rejection.

A site supervisor oversees day-to-day operations on a project site, ensuring work is completed on time, within budget, and to quality and safety standards. Key responsibilities include managing teams and subcontractors, monitoring project progress, ensuring compliance with safety and building codes, coordinating resources, and communicating with stakeholders. Essential skills for this role are strong leadership, excellent communication, a detailed understanding of construction and safety regulations, and problem-solving abilities. Key ResponsibilitiesProject Oversight: Monitor daily progress of construction or other projects, ensuring they meet specifications and timelines. Team Management: Supervise and coordinate workers, subcontractors, and other on-site staff, assigning duties, evaluating performance, and providing training. Safety and Compliance: Implement and enforce site safety regulations, conduct regular inspections, identify hazards, and ensure compliance with building codes and health and safety protocols. Resource Management: Manage and order materials, equipment, and other resources to avoid delays and control costs. Quality Control: Inspect completed work to ensure it meets project standards and quality requirements. Communication: Liaise with project managers, engineers, clients, and other stakeholders, providing progress reports and relaying critical information. Problem-Solving: Address and resolve any issues, conflicts, or unforeseen challenges that arise on-site. Key Skills and QualificationsLeadership: Strong ability to lead, motivate, and direct teams effectively. Communication: Excellent verbal and written communication skills for reporting and coordination. Technical Knowledge: Sound knowledge of building codes, construction safety regulations, and blueprints. Problem-Solving: Strong analytical and problem-solving skills to identify and resolve site issues. Organizational Skills: Good time management skills to prioritize tasks, delegate responsibilities, and track project progress. Certifications: First Aid and CPR certifications are often required. Experience: Proven experience working in a supervisory role within the construction or a related field is essential.