Progenies Ivf Pvt

Manpada, Thane

Job Description1 As a Telesales Executive, you are responsible for handling patients over the phone entirely.2.Checking all positive & local patients data & call accordingly.3.Provide maximum patient visit count to improve performance.4.Take feedback in positive manner.5 Maintain your all performanceinexcelsheet

Job Description:Prepare Orders as per SOP (Standard Operating Procedure) for which we will give training.Ensure kitchen hygiene is maintained.Cutting, chopping, peeling, washing food materials used and ensuring proper cleanliness.Assist kitchen staff to clean Utensils used in kitchens (Includes washing and cleaning) to prepare orders.Assist kitchen team for unloading materials from supply chain partners as and when required.To handle food items properly and maintain food safety standards.Cleaning/sanitization of their respective work stations is each & everyones part of the job.For Fresher Kitchen Staff We have fixed CTC of Rs. 15,670/- (Net Take Home: 12064 P.M), for experienced candidates depends on the experience and interviewthere's deduction of Staff room from salary. (Rs.800 - Rs.1200)

What you will do Job Responsibility Welcoming patients, in-person and answering patient inquires Do Patient Check in process with registration Update patient all information in software Manage the patient flow Scheduling appointments for patients Maintaining records of patients Assisting patients in filling in all dept. Guide towards Lab test Guide patient towards Medical Answering patient phones Ensuring maintenance of the reception area

Roles and Responsibilities:Implement and ensure Call Quality Audit.Implement relevant measures to achieve desired level of Customer Satisfaction.Monitor Call Quality & Analyse training gaps required for Customer Satisfaction.Conduct timely review and prepare Monitoring Improvement planTo ensure that our call centre agents are interacting with customers in accordance with company's set guidelines and are serving in best interest of business.Monitor calls to measure performance and facilitate business strategic objectives to improve overall Business performance.Work on a continuous process of evaluating and identifying key behaviour that drives sale and improve customer experiences. Tracking and measuring the transaction monitoring compliance against the sampling targetOwn and contribute to the management of Complaint/Issue tracking, resolution and analysis

Roles and Responsibilities:Implement and ensure Call Quality Audit.Implement relevant measures to achieve desired level of Customer Satisfaction.Monitor Call Quality & Analyse training gaps required for Customer Satisfaction.Conduct timely review and prepare Monitoring Improvement planTo ensure that our call centre agents are interacting with customers in accordance with company's set guidelines and are serving in best interest of business.Monitor calls to measure performance and facilitate business strategic objectives to improve overall Business performance.Work on a continuous process of evaluating and identifying key behaviour that drives sale and improve customer experiences. Tracking and measuring the transaction monitoring compliance against the sampling targetOwn and contribute to the management of Complaint/Issue tracking, resolution and analysis