Profast Services

Kalwa, Thane

We are looking for a Service Account Manager to join our team in Kalwa, Thane. This role is ideal for individuals with 1 to 2 years of experience, who are graduates and ready to take on challenges in managing client relationships.Key Responsibilities:1. **Client Relationship Management**: Build and maintain strong relationships with clients to understand their needs and ensure satisfaction with our services.2. **Account Oversight**: Monitor client accounts and ensure all services are delivered as promised, addressing any issues that arise in a timely manner.3. **Issue Resolution**: Act as the primary point of contact for clients, effectively managing their inquiries and resolving issues to maintain trust and satisfaction.4. **Collaboration with Teams**: Work closely with internal teams, including sales and support, to coordinate services and solve problems that may arise during account management.5. **Reporting**: Provide regular updates and reports on account status to clients and internal stakeholders, ensuring everyone is aligned and informed.Required Skills and Expectations:The ideal candidate will have excellent communication skills to interact with clients and team members effectively. Attention to detail is crucial, as you will need to track multiple accounts and ensure accurate reporting. A proactive approach to problem-solving is essential for identifying and resolving client issues. You should also be comfortable working in a fast-paced environment, managing time efficiently. A positive attitude and willingness to learn are key to thriving in this role.

We are looking for a dedicated Field Sales Manager in Mumbai with 1 to 2 years of experience. This role is ideal for a motivated individual who thrives in a fast-paced environment and seeks to drive sales growth.As a Field Sales Manager, you will be responsible for leading a team of sales representatives to meet and exceed sales targets. Your main responsibilities will include developing and implementing sales strategies, coaching and mentoring your team, and building strong relationships with clients. You will also oversee the sales process, analyze performance metrics, and identify areas for improvement.Key responsibilities include:- **Sales Strategy Development**: Create sales plans that align with company goals and drive revenue growth in the field.- **Team Leadership**: Guide and motivate your team to achieve individual and collective sales targets through regular training and support.- **Client Relationship Management**: Build and maintain long-lasting relationships with key clients, ensuring a high level of customer satisfaction.- **Performance Analysis**: Monitor sales performance through data analysis, adjusting strategies as needed to enhance team effectiveness.For this role, you should have strong communication skills and the ability to lead and engage a team. A proven track record in sales management and a knack for problem-solving is essential. You should also be organized and able to prioritize tasks effectively. A post-graduate degree is required, and male candidates are preferred for this position.