Pranathi Software Services

Begumpet, Hyderabad

We are looking for a Tele caller, also known as a telemarketer or telephone sales representative, is a professional who makes outbound calls to potential customers or clients with the goal of promoting a product, service, or event and generating sales or leads. Roles&Responsibilities: Cold calling: Making a high volume of outbound calls to individuals or businesses who may be interested in the product or service being offered. Product or service promotion: Providing information about the product or service, highlighting its features and benefits, and answering any questions or concerns the potential customer may have. Lead generation: Identifying and qualifying potential leads by gauging their interest, needs, and suitability for the product or service being offered. Customer relationship management: Maintaining a database of potential customers and updating it with relevant information, such as contact details, preferences, and interactions. Achieving sales targets: Meeting or exceeding assigned sales quotas by effectively pitching the product or service and persuading potential customers to make a purchase. Handling objections: Addressing customer concerns or objections and providing appropriate solutions or explanations to overcome any barriers to the sale. Follow-up calls: Making follow-up calls to potential customers who have expressed interest but have not yet made a purchase, aiming to convert them into customers. Recording and documenting: Accurately documenting call details, customer feedback, and any important information obtained during the calls for future reference and analysis. Adhering to scripts and guidelines: Following predefined scripts, guidelines, and sales strategies provided by the organization to ensure consistent messaging and adherence to company policies. Upselling and cross-selling: Identifying opportunities to upsell or cross-sell additional products or services to existing customers during the call.

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The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones. Capable of meeting new clients and should be street smart, They should have evidence of strong skills and possess good negotiation skills. ResponsibilitiesBuild relationships with prospective clientsShould be open to Field salesMaintain consistent contact with existing clientsManage sales pipelineAnalyze the market and establish competitive advantagesTrack metrics to ensure targets are hitShould promote in-house built Web and Mobile applicationHe will be the face of the organizationQualificationsBBA/MBA in Sales & Marketing, 1-2 years in sales industryExperience in full sales cycle including deal closing Demonstrated sales successStrong negotiation skillsStrong communication and presentation skillsCRM experience is preferred2 wheeler is a must

1. Knowledge on all digital and social media platforms and using it to improve lead generation process.2. Develop sales strategies and implement new innovative lead generation methods for cold calling, email marketing and other methods.3. Taking ownership of the generated leads until conversion with them accordingly.4. Active networking skills and should be aware of events and activities happening across.5. Ability to research and shortlist leads according to the requirements.6. Having a strong grasp on customer acquisition and retention.7. Maintain relationships with clients by providing information, and guidance; researching and recommending new opportunities; recommending profit and service improvement.8. Setting and Meeting Targets on a regular, weekly and monthly basis.9. Reporting the individual and team progress to the management and working on the scope of improvement.DESIRED CANDIDATE PROFILE1. Strong communication skills2. Go to Attitude3. Should be flexible as per business requirement4. Time management5. English proficiency

Responsibilities Researching about the industry, company profiles and product related topics to write engaging blogs, articles, and titles. Drafting target-oriented articles to ensure it reaches the right audience at the right time. Prepare well-structured drafts by working along with thecontentand SEO (Search Engine Optimization) team. Write Keyword friendly content that helps in improving the current digital ranking. Proofreading, editing, and omitting the blogs, articles before publishing online. Ensuring every piece of content is grammatically correct. Submit the first draft to the editors before publishing online/offline. Coordinate with Digital Marketing/Development teams whenever necessary Keywork research. Having knowledge in creative writing and able to contribute to E books, Newsletter and Whitepaper. Following the SEO strategy drafted and write industry related topics. Updating or writing newcontentfor the existing or upcoming websites according to the requirement. Requirements and skills Proven work experience as aContentWriter. Experience doing research using multiple sources that includes online and offline. Excellent writing, editing, proofreading skills in English language. Eliminating plagiarism through uniquecontent. Ability to meet deadlines. Any graduate