Planet F Gym

Rajpura Patiala

The Sales Executive (Reception) is the face of the gym responsible for creating an excellent first impression for members and guests, handling front desk operations, and driving membership sales through effective communication and customer service. This role combines sales performance with administrative and reception duties to ensure a smooth and welcoming gym experience.Key Responsibilities:Sales & Membership:Handle walk-ins, inquiries, and convert leads into gym memberships.Achieve monthly and quarterly sales targets for memberships and personal training packages.Conduct follow-ups via phone, WhatsApp, and email to close potential sales.Promote gym offers, promotions, and referral programs.Customer Service & Front Desk Operations:Welcome and assist all visitors and members with courtesy and professionalism.Manage member check-ins and maintain attendance records.Address customer queries, concerns, or complaints promptly.Schedule trial sessions, consultations, and trainer appointments.Administrative & Reporting:Maintain accurate records of leads, sales, and renewals in CRM or Excel.Handle billing, receipts, and daily cash reconciliation.Prepare daily/weekly sales and front desk reports for management.Maintain a clean and organized reception area.

The Sales Executive (Reception) is the face of the gym responsible for creating an excellent first impression for members and guests, handling front desk operations, and driving membership sales through effective communication and customer service. This role combines sales performance with administrative and reception duties to ensure a smooth and welcoming gym experience.Key Responsibilities:Sales & Membership:Handle walk-ins, inquiries, and convert leads into gym memberships.Achieve monthly and quarterly sales targets for memberships and personal training packages.Conduct follow-ups via phone, WhatsApp, and email to close potential sales.Promote gym offers, promotions, and referral programs.Customer Service & Front Desk Operations:Welcome and assist all visitors and members with courtesy and professionalism.Manage member check-ins and maintain attendance records.Address customer queries, concerns, or complaints promptly.Schedule trial sessions, consultations, and trainer appointments.Administrative & Reporting:Maintain accurate records of leads, sales, and renewals in CRM or Excel.Handle billing, receipts, and daily cash reconciliation.Prepare daily/weekly sales and front desk reports for management.Maintain a clean and organized reception area.