PERPL

Noida Sector 16

*Outbound and Inbound Calls:*Making calls to potential and existing customers to explain products/services, generate interest, and follow up on leads. Handling incoming calls to address customer inquiries, complaints, and provide support. *Sales and Lead Generation:*Explaining product features, benefits, and pricing to persuade customers to make purchases or schedule appointments. Converting prospects into customers through effective communication and follow-up. *Customer Relationship Management:*Building rapport with customers, understanding their needs, and resolving their issues or complaints. *Maintaining accurate call logs and updating customer records in the database. *Achieving Targets:Meeting daily or weekly call targets and contributing to overall sales or engagement goals. Communication and Negotiation:Effectively communicating with customers, handling objections, and negotiating terms to close deals. Product Knowledge:Staying updated on product features, benefits, and pricing to effectively promote them to customers. Reporting and Documentation:Maintaining records of all interactions, generating reports on sales or customer feedback, and providing analysis to the team lead.

Research and Development:Investigating new product opportunities, analyzing existing designs, and researching new materials and technologies. Design and Prototyping:Creating detailed technical drawings, developing prototypes, and using design software to model new products. Testing and Analysis:Conducting tests on prototypes, analyzing results, and identifying areas for improvement. Collaboration and Communication:Working closely with other engineers, management, and the creative department, and communicating design ideas and solutions effectively. Production Support:Overseeing the manufacturing process of designs, troubleshooting issues, and ensuring designs meet quality standards. Documentation:Maintaining engineering records, writing reports, and creating product manuals.