Perfect Place In Town

Bidhannagar, Kolkata

Key ResponsibilitiesOperations ManagementSupervise day-to-day restaurant operations.Ensure smooth coordination between kitchen, service, and administration.Maintain cleanliness, hygiene, and compliance with safety standards.Staff ManagementRecruit, train, and supervise restaurant staff.Prepare duty rosters and assign tasks.Motivate and monitor staff performance to ensure quality service.Customer ServiceEnsure excellent customer experience.Address complaints and resolve issues promptly.Maintain relationships with regular guests and encourage feedback.Financial & Inventory ControlMonitor budgets, control costs, and maximize profits.Manage cash flow, billing, and accounts.Oversee stock levels, order supplies, and prevent wastage.Marketing & PromotionPlan promotional activities and seasonal offers.Coordinate with marketing teams to attract customers.Manage online presence, reviews, and brand reputation.ComplianceEnsure adherence to food safety and licensing regulations.Maintain health & safety standards.Conduct regular audits and inspections.Skills & QualitiesLeadership and team management.Strong communication and interpersonal skills.Problem-solving and conflict resolution.Financial and business acumen.Ability to work under pressure and multitask.Knowledge of F&B trends and customer preferences.