Optics Nova

Mumbai, Maharashtra

- Conduct outbound calls to potential customers: As a Tele Caller, you will be responsible for making calls to potential customers to promote our products or services.- Answer inbound calls from existing and potential customers: You will also be required to handle incoming calls from customers who have inquiries or require assistance.- Input and update customer information in Microsoft Excel: You will need to accurately input and update customer details, feedback, and interactions in Microsoft Excel for record-keeping and analysis purposes.- Follow up with customers via phone calls: It is important to follow up with customers to build relationships, address any concerns or issues, and secure sales or appointments.Skills and Expectations:- Strong communication skills: You should have excellent verbal communication skills to effectively interact with customers and convey information clearly.- Basic computer skills: Proficiency in Microsoft Excel is required for updating customer information and generating reports.- Pleasant and professional phone manner: It is important to maintain a professional and friendly attitude while communicating with customers over the phone.- Ability to work independently and as part of a team: You should be able to work independently to handle calls efficiently while also collaborating with team members to achieve sales targets.