Odyssey Motors Pvt. Ltd

Sambalpur, Odisha

We have vacant of 10 Service Advisor Jobs in Sambalpur for Freshers Educational Qualification : Post Graduate Diploma Skill Customer Relationship, Good Communication Skills, Driving, Car Driver etc.

Analyze current procedures and activities to identify and presentopportunities for improvement of the workshop. .Facilitate the orientation of new team members in collaboration with the WorkshopSupervisor by familiarizing them with work surroundings, explainingwork hours, procedures, use of equipment and job expectations andensure that new team members understand their respective duties.Maintain good relationships with customers. Facilitate the training anddevelopment of team members in the department, by providing feedback and coaching to support improvements in their job performance. Provide advice and technical assistance to team members.Any Query

Job Openings for 2 Customer Care Manager Jobs with minimum 3 Years Experience in Bolangir and Angul Location, having Educational qualification of : Diploma, Other Bachelor Degree, with Good knowledge inCustomer Care,Customer Support,Service Marketing,Technical Services,Customer Service Management etc.Responsibilitiesprovide help to customers using your organisation's products or servicescommunicate courteously with customers by telephone, email, letter and face-to-faceinvestigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistantshandle customer complaints or any major incidents, such as a security issue or a customer being taken illissue refunds or compensation to customerskeep accurate records of discussions or correspondence with customersanalyse statistics or other data to determine the level of customer service your organisation is providingproduce written information for customers, often involving the use of computer packages and softwarewrite reports and analyse the customer service that your organisation providesdevelop feedback or complaints procedures for customers to useimprove customer service procedures, policies and standards for your organisation or departmentmeet with other managers to discuss possible improvements to customer servicemanage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resourcesAny Query