Customer Care Voice ProcessCustomer CommunicationConvincing Power
Employee Type: Field Partner Executive Experience : 1 to 6 Years of experienceLocation : Mysore Age : below 30Responsibilities:Conduct field visits to existing partners to maintain strong relationships and ensure customer satisfaction.Identify and acquire new partners through strategic prospecting and lead generation.Educate partners and customers about our product, highlighting its features, benefits, and unique selling points.Provide guidance and support to partners, ensuring their understanding of product usage, best practices, and resolving any queries or issues that arise.Collaborate with internal teams to develop effective strategies for business development and achieving sales targets.Keep abreast of industry trends, competitors, and market developments to identify opportunities for growth and maintain a competitive edge.Act as a brand ambassador, representing the company in a professional and positive manner at all times.Preferred candidate profileMust have one year of experience in Field Sales (Mandatory)Comfortable to work for B2B clients.Must have good sales and negotiation skills.Must have relationship-making skills.CTC & Perks and benefitsINR 2.5 lpa to 3.5 Lpa Incentive + Medical (Spouse & Parents included) + Gratuity
Responding to client support requests.Contacting clients to find out the nature of the problem.Traveling to the clients location or connecting via a remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer software.Troubleshooting networking and connection issues.Advising on software or hardware upgrades.Providing basic training in computer operation and management.Completing job reports and ordering supplies.Desktop Support Engineer Requirements:Bachelors degree in computer science or information technology.Proven work experience as a desktop support engineer or support technician.Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.Knowledge of popular operating systems, software applications, and remote connection systems.Ability to solve complex hardware and software issues.Ability to travel and work after hours when necessary.Excellent interpersonal skills.Good written and verbal communication skills.
A young dynamic company founded in 2010 experience in delivering high quality Staffing Services, Training and Consultancy services across a wide range of technologies. Since then we are providing Software Development and Consulting Services to Fortune 500 companies.
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