In 2014, we launched Noora as a small group of individuals driven to redefine healthcare. A simple question inspired us knowing that patients look to their families for comfort, why not give families the best chance to support them? We found that families, who care most for their loved ones, could help dramatically improve health outcomes of patients. By equipping them with key health skills, these families could be the keystone to ensuring proper recovery in the hospital and post-discharge at home.