Nomology Technology Pvt. Ltd.

Nagavara, Bangalore

Job Summary:Oversee daily transcription operations, ensuring efficient, high-quality, and timely delivery of transcripts. Lead a team of transcriptionists, editors, and support staff to achieve business objectives.Key Responsibilities:Operational Management:1. Supervise transcription production, ensuring meeting deadlines and quality standards.2. Manage workflow, assigning tasks, and monitoring progress.3. Develop and implement processes to optimize efficiency and productivity.4. Ensure compliance with company policies, industry regulations, and security protocols.5. Respond to client requests to review and correct transcripts post delivery6. Support in transcribing the hearing Team Management:1. Lead, motivate, and develop a team of transcriptionists, editors, and support staff.2. Foster a culture of excellence, innovation, and continuous improvement.3. Conduct performance reviews, provide feedback, and address performance issues.Quality Assurance:1. Establish and maintain quality standards for transcripts.2. Implement quality control processes and audits.3. Identify areas for improvement and implement corrective actions.4. Identify opportunities for growth and expansion.Technical and Infrastructure Management:1. Oversee transcription software, hardware, and infrastructure.2. Ensure technical compatibility and integration.3. Troubleshoot technical issues, collaborating with IT support.4. Stay updated on industry trends and emerging technologies.5. Maintain records, reports, and metrics for performance evaluation.Strategic Planning and Growth:1. Contribute to strategic planning, identifying opportunities for growth.2. Develop and implement growth initiatives.3. Collaborate with sales and marketing teams to expand services.4. Identify areas for process improvement and implement changes.Requirements:- 2+ years of experience in transcription services as a transcriber and/or managing transcription.Reply to: archana@teres.ai

Job Summary:Oversee daily transcription operations, ensuring efficient, high-quality, and timely delivery of transcripts. Lead a team of transcriptionists, editors, and support staff to achieve business objectives.Key Responsibilities:Operational Management:1. Supervise transcription production, ensuring meeting deadlines and quality standards.2. Manage workflow, assigning tasks, and monitoring progress.3. Develop and implement processes to optimize efficiency and productivity.4. Ensure compliance with company policies, industry regulations, and security protocols.5. Respond to client requests to review and correct transcripts post delivery6. Support in transcribing the hearing Team Management:1. Lead, motivate, and develop a team of transcriptionists, editors, and support staff.2. Foster a culture of excellence, innovation, and continuous improvement.3. Conduct performance reviews, provide feedback, and address performance issues.Quality Assurance:1. Establish and maintain quality standards for transcripts.2. Implement quality control processes and audits.3. Identify areas for improvement and implement corrective actions.4. Identify opportunities for growth and expansion.Technical and Infrastructure Management:1. Oversee transcription software, hardware, and infrastructure.2. Ensure technical compatibility and integration.3. Troubleshoot technical issues, collaborating with IT support.4. Stay updated on industry trends and emerging technologies.5. Maintain records, reports, and metrics for performance evaluation.Strategic Planning and Growth:1. Contribute to strategic planning, identifying opportunities for growth.2. Develop and implement growth initiatives.3. Collaborate with sales and marketing teams to expand services.4. Identify areas for process improvement and implement changes.Requirements:- 2+ years of experience in transcription services as a transcriber and/or managing transcription.- Strong leadership, communication

Key Responsibilities: Scheduling and Coordination:o Manage the Co-Founders calendars, schedule meetings, calls, and events.o Coordinate with internal teams, clients, and external stakeholders for appointments and follow-ups.o Prioritize meetings and engagements to align with business priorities. Minutes and Documentation:o Attend meetings, take minutes, and prepare summaries of key discussion points and action items.o Distribute minutes promptly and ensure timely follow-up on action points.o Organize and maintain digital records, files, and documentation. Travel and Accommodation Management:o Handle travel arrangements including booking flights, trains, accommodations, and transport.o Create detailed itineraries for trips and ensure all travel logistics are managed smoothly. Office Management:o Manage office inventory including office supplies, stationery, and other essentials.o Liaise with vendors and service providers for office-related needs.o Oversee office maintenance and ensure a well-organized working environment. Communication and Follow-Up:o Manage email correspondence, ensuring timely responses and flagging important matters.o Follow up on tasks and projects as directed by the Co-Founders to ensure deadlines are met. Support in Special Projects:o Assist in preparing reports, presentations, and materials for meetings and events.o Provide support on ad-hoc projects or events led by the Co-Founders.Qualifications and Skills: Experience: 3-5 years of experience as a Personal Secretary, Executive Assistant, or Office Manager, preferably in a fast-paced or start-up environment. Education: Bachelor's degree in Business Administration, Communications, or a related field. Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with calendar management tools like Google Calendar or Outlook. Excellent Communication: Strong verbal and written communication skills. Organized and Detail-Oriented: