Netcall

Kolkata, West Bengal

Job description for NOC Manager(Exp- 1-3yrs)(Day shift)Requirements:Minimum of 3 years' hands-on experience (Asterisk, Networking and VoIP)required, 5 years preferred.Excellent verbal and written communication skills.Working knowledge of TCP/IP, SIP.Knowledge of Linux (Ubuntu, CentOS, Debian): Security, Bash, TCP/IP, HighAvailability, Package management (yum, apt)Hands-On Experience with Asterisk with AGI, AMI, ARI, IPPBX, EPBAX andcustomized PBX.Experience with VoIP gateways/SBCs like OpenSips and/or Kamailio.Hands-on experience with MySQL and MongoDB databases.Programming skills in Bash, Perl, PHP, and Python.Understanding of NAT, PAT, and firewall issues as they relate to VoIP.Experience in interfacing with call routing/rating/billing systems.Strong interpersonal skills, positive attitude, and works well in teams.Ability to write scripts in Perl, PHP, Python, and Bash.Knowledge of open-source technologies and AI/ML would be a plus pointJob Responsibilities:Understand how all telephony services work and how they are integrated into the platform.Operate, maintain, expand, and support SIP proxies based on Kamailio or OpenSIPS applications.Develop new functionality with currently deployed solutions.Handle level 3 troubleshooting escalations and triaging.Analyze telephony traffic patterns and identify issues and anomalies.React to critical alerts in order to rapidly return to a full-service state.Troubleshoot and resolve voice and network protocol communication issues.Design, build, test, deploy, and maintain monitoring, alerting, QA, and logging tools for telephony applications.Coordinate system maintenance and deployment events.

A sales associate works closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. A great sales associate can make a difference in your business bottom line, so its crucial to have a clear, well-written job description to attract the best candidates to the role.The requirements for a sales associate job typically include:Education: A 2-year certificate from a college or technical school is often preferred. 1Experience: At least 2 years of hands-on experience in sales or customer service is commonly required, with wholesale industry experience being a plus. 1Skills: Strong communication skills, customer service orientation, and the ability to work in a team are essential. 2Responsibilities: Sales associates are expected to report to sales managers, provide insights on market conditions, and assist customers effectively. 2These requirements may vary by employer and industry, but they provide a general guideline for what is expected in a sales associate role.

Business development executive,sales associate