NOC Manager - Kolkata

Netcall

Job description for NOC Manager(Exp- 1-3yrs)(Day shift)

Requirements:

Minimum of 3 years' hands-on experience (Asterisk, Networking and VoIP)

required, 5 years preferred.

Excellent verbal and written communication skills.

Working knowledge of TCP/IP, SIP.

Knowledge of Linux (Ubuntu, CentOS, Debian): Security, Bash, TCP/IP, High

Availability, Package management (yum, apt)

Hands-On Experience with Asterisk with AGI, AMI, ARI, IPPBX, EPBAX and

customized PBX.

Experience with VoIP gateways/SBCs like OpenSips and/or Kamailio.

Hands-on experience with MySQL and MongoDB databases.

Programming skills in Bash, Perl, PHP, and Python.

Understanding of NAT, PAT, and firewall issues as they relate to VoIP.

Experience in interfacing with call routing/rating/billing systems.

Strong interpersonal skills, positive attitude, and works well in teams.

Ability to write scripts in Perl, PHP, Python, and Bash.

Knowledge of open-source technologies and AI/ML would be a plus point

Job Responsibilities:

Understand how all telephony services work and how they are integrated into the platform.

Operate, maintain, expand, and support SIP proxies based on Kamailio or OpenSIPS applications.

Develop new functionality with currently deployed solutions.

Handle level 3 troubleshooting escalations and triaging.

Analyze telephony traffic patterns and identify issues and anomalies.

React to critical alerts in order to rapidly return to a full-service state.

Troubleshoot and resolve voice and network protocol communication issues.

Design, build, test, deploy, and maintain monitoring, alerting, QA, and logging tools for telephony applications.

Coordinate system maintenance and deployment events.

• Experience

  1 - 4 Years

• No. of Openings

  2

• Education

  B.Sc, B.Tech, M.Tech

• Role

  NOC Manager

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  ps abacus,newtown,rajarhat,700157