Mystifly

HBR Layout, Bangalore

Job Title: Consultant Timing: 24/7*365 days, Week off: Rotational ( 6 days working)Location: Bangalore.Job: Work from Office.Job Overview:Business travel solutions, helping customers book their business travel requirements around the world.Qualification: Graduation is mandatory Diploma course 1+ years of experienceRoles and Responsibility: Responsible for booking the non-Air products i.e., Hotel, Rail, Car, Ferry etc. as per the clients request Action the booking request within the given SLA Call the hotel for reconfirmation on amendments Providing the right information to the customers based on their request Follow up with customers and suppliers on all the pending cases Maintain track of all the tickets and update production on a daily basis to the Team LeadCandidate Requirement: Minimum 1 year of Experience in Customer service industry i.e Voice along with Non voice process. Experience in any international process will an added advantage. Freshers from Travel and Tourism background is preferred Preferred 1-2 years of Travel & Tourism Industry experience. Ability to work under pressure Basic knowledge of excel. Excellent Verbal and written Communication skills.