MyDentalPlan Healthcare Pvt. Ltd.

Jaipur, Rajasthan

Need fluent English spoken candidates for customer experience team, Training will be provided - Day Shift only with multiple facilities & perks - Work from Office only

We are looking to hire a dedicated content writer to create content for blogs, articles, product descriptions, social media, and the company website. The content writer's responsibilities include evaluating analytics to adjust content as needed, regularly updating the company's website, and promoting the company blog by pitching articles to various third-party platforms. You should also be able to follow editorial guidelines when creating content. To be successful as a content writer, you should keep abreast of the latest SEO techniques. Ultimately, a top-performing Content Writer should be able to contribute to the development of strategies that will increase reader engagement.Job Role & Responsibilities:Conducting in-depth research on healthcare industry related topics to develop original content. Performing detail-oriented research on technical aspects of dental healthcare during the content development stage.Developing content for blogs, articles, product descriptions, social media, and the company website.Assisting the marketing team in developing content for advertising campaigns.Proofreading content for errors and inconsistencies.Editing and polishing existing content to improve readability.Conducting keyword research and using SEO practices to increase traffic to the company website.Creating compelling headlines and body copy that will capture the attention of the target audience.Identifying customers needs and recommending new content to address gaps in the company's current content.Educational Qualifications & Key Skills:Bachelor's degree in Communications, Marketing, English, Journalism, or related field.Fresher/ Experienced content writer, preferably from dental healthcare or medical writing background.Working knowledge of content management systems.Proficient in all Microsoft Office applications.Effective communication skills verbal and writtenThe ability to work in a fast-paced environment.The ability to handle multiple projects

We are looking to hire a dedicated content writer to create content for blogs, articles, product descriptions, social media, and the company website. The content writer's responsibilities include evaluating analytics to adjust content as needed, regularly updating the company's website, and promoting the company blog by pitching articles to various third-party platforms. You should also be able to follow editorial guidelines when creating content. To be successful as a content writer, you should keep abreast of the latest SEO techniques. Ultimately, a top-performing Content Writer should be able to contribute to the development of strategies that will increase reader engagement.Job Role & Responsibilities:Conducting in-depth research on healthcare industry related topics to develop original content. Performing detail-oriented research on technical aspects of dental healthcare during the content development stage.Developing content for blogs, articles, product descriptions, social media, and the company website.Assisting the marketing team in developing content for advertising campaigns.Proofreading content for errors and inconsistencies.Editing and polishing existing content to improve readability.Conducting keyword research and using SEO practices to increase traffic to the company website.Creating compelling headlines and body copy that will capture the attention of the target audience.Identifying customers needs and recommending new content to address gaps in the company's current content.Educational Qualifications & Key Skills:Bachelor's degree in Communications, Marketing, English, Journalism, or related field.Fresher/ Experienced content writer, preferably from dental healthcare or medical writing background.Working knowledge of content management systems.Proficient in all Microsoft Office applications.Effective communication skills verbal and writtenThe ability to work in a fast-paced environment.The ability to handle multiple projects

We are looking for a Business Development Executive for the Hyderabad H.Q. location & its surrounding territories.Experience - 1 to 2 years in Pharma, Medical equipment or Dental industryAcademic - GraduateResponsibilities -Oversee the sales process to onboard dentists on our platform.Identify and manage risks.Maintain fruitful relationships with doctors and address their needs effectively.Research and identify new market opportunities.Prepare and deliver pitches to potential clients.Foster a collaborative environment within the organization.Increase market share by onboarding top, market-identified dentistry practitioners.Virtual Office concept.For more details, kindly connect with us by sharing an updated resumeLimited positions are available with us so apply fast!

Job brief Customer Experience AssociateWe are looking for a customer-oriented service representative. A Customer Experience Associate manages customer concerns with the objective of maintaining positive customer relationships. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. A proactive Customer Experience Associate will anticipate customer questions and familiarize themselves with products and services to offer the best recommendations.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customersRequirements Proven customer support Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of customers Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Minimum Education Bachelors Degree

Job brief Customer Experience AssociateWe are looking for a customer-oriented service representative. A Customer Experience Associate manages customer concerns with the objective of maintaining positive customer relationships. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. A proactive Customer Experience Associate will anticipate customer questions and familiarize themselves with products and services to offer the best recommendations.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customersRequirements Proven customer support Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of customers Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Minimum Education Bachelors Degree