Customer Relationship manager Responsibilities: Learning and understanding multiple insurance products. Answering calls and responding to corporate customer quires. Accessing customer accounts and policy schedules. Providing customers with detailed information about issued policies and products. Recommending available products. Forwarding customers to sales Team when a policy needs to be initiated or upgraded or renewed. Managing the customer complaint database.Customer Service Representative Requirements: Ability to remain calm in stressful situations. Ability to explain detailed concepts in a simple way Management Degree or equivalent. Previous experience working as a customer service representative is preferred Knowledge of insurance products preferred but not mandatory. Friendly and professional demeanor. Excellent communication and interpersonal skills. Basic computer skills Ability to remain calm in stressful situations. Ability to explain detailed policy concepts in a simple way.
Accounting Specialist responsibilities include:Assisting the accounting department in daily, monthly and annual activitiesMaintaining accurate and complete records, including ledgers, invoices and receiptsUsing documents to verify, record and process transactionsJob briefWe are looking for an organized and detail-oriented Accounting Specialist who will analyze financial information, maintain complete records while adhering to the strict standards of our organization. An Accounting Specialists responsibilities include keeping accurate records of all incoming and outgoing payments, handling payroll tasks as required and assisting with preparing tax documents as needed.Ultimately, you will ensure that invoices get paid and clients make good on their promises by keeping accurate records of both uncollected debts from customers.ResponsibilitiesSpeak with vendors and suppliers to ensure charges are accurate, and payments are received promptlyReview financial reportsCommunicate with clients to discuss account statuses, charges or discrepanciesParticipate in ongoing education opportunities to learn about industry trends and developmentsProcess payrollRequirements and skillsProven work experience as an Accounting Specialist or similar roleUnderstanding of accounting principles and current financial legislationExceptional time management, communication and problem-solving skillsStrong math and research skillsBasic computer skills with knowledge of bookkeeping softwareBachelors degree in accounting or finance is preferred
Every client matters to us and this is constantly reflecting in the service we offer in most possible way. Our considerable experience within various sectors enables us to design and implement the most appropriate insurance solutions on behalf of our clients; thats Innovation. The values upon which Mutual Global has been established, guide our daily operations and ensure that we remain attentive to the requirements of our clients at all times. We are regulated by the IRDA and associated with Insurance Companies and adhere to their core standard of Treating Customers Fairly. We are passionate and driven to succeed for our clients both Corporate and Retail. Only through our desire to make life easier for our clients and help them to avoid financial difficulty, we seek out protection that will serve them well. We hope to meet all of our clients in person so we can fully understand any challenges they face and source outstanding risk solutions, thats Customer Centric attitude.
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