Monkey Tribe Hospitality Pvt Ltd

Ernakulam, Kerala

Job Title: Property ManagerLocation: AlappuzhaReporting to: Operations ManagerCompany: Monkey Tribe Hospitality Pvt LtdType: Full-Time On-siteAbout Monkey Tribe:Monkey Tribe is a growing network of hostels for backpackers and young travelers who seek vibrant, welcoming spaces to connect, unwind, and belong. With locations across some of Indias most exciting travel destinations, Monkey Tribe is building a community-driven brand that combines comfort, culture, and quirk.Role Overview:Were looking for an energetic, people-first Property Manager to lead operations at one of our Monkey Tribe hostels. You will be responsible for ensuring the property runs smoothly, guests are happy, the vibe is on point, and the tribe keeps growing.Key Responsibilities:1. Operations & AdministrationOversee day-to-day operations of the hostel, including housekeeping, maintenance, and F&BMaintain property hygiene, safety, and upkeep standardsManage check-in/check-out processes and occupancy reports2. Guest ExperienceDeliver exceptional guest service; ensure every traveler feels part of the tribeHandle guest feedback and resolve issues promptly and professionallyOrganize and support events, community nights, and local tours to enhance guest engagement.3. Team ManagementRecruit, train, and supervise hostel staff including receptionists, cleaners, and volunteersCreate a motivating and inclusive work environment that aligns with the Monkey Tribe culture4. Financial & Inventory ManagementMonitor daily expenses, budgets, and petty cashTrack inventory of supplies and coordinate with vendors for procurement5. Sales & Marketing CoordinationCollaborate with the central team to implement marketing strategiesSupport in promoting events, experiences, and offersWho You Are:Hospitality experience: 2+ years in hostel/hotel/restaurant management or similar fieldPeople person: Great with guests, good team leader, culturally awareProblem-solver: Handles challenges calmly, thinks on your feetOrganized multitasker: Can juggle people, property, and processPassionate traveler or community builder: You understand what backpackers look forPreferred Qualifications:Degree/Diploma in Hospitality, Hotel Management, or relevant fieldExperience with property management systems (PMS)Fluent in English; local language proficiency a bonusPerks:Stay and food included (at the property)Flexible and informal work cultureOpportunities for growth in a rapidly expanding hostel brandBe part of a passionate tribe of travelers and dreamersJob Types: Full-time, PermanentBenefits:Food providedSchedule:Day shiftSupplemental Pay:Performance bonusYearly bonusWork Location: In person

Job Title: Front Desk ExecutiveLocation: Munnar, AlappuzhaReporting to: Property ManagerCompany: Monkey Tribe Hospitality Pvt LtdType: Full-Time On-siteRole Overview:Were looking for a cheerful, dependable, and organized Front Desk Executive to lead the front-of-house operations at our Monkey Tribe hostel. Youll be the first face guests see and the one they turn to for everything from check-ins to local tips. Your job is to keep the reception desk running smoothly and ensure every guest gets a warm, efficient welcome.Key Responsibilities:1. Guest ServicesHandle guest check-ins, check-outs, and reservations (online and walk-ins)Assist guests with queries, issues, and local recommendationsEnsure smooth communication between guests and other departments (housekeeping, events, F&B, etc.)2. Desk OperationsManage the daily front desk activitiesMaintain and update booking systems, guest records, and daily reportsEnsure proper handling of cash, card, and digital transactionsOversee front office supplies, materials, and cleanliness3. Team & Shift ManagementHandle escalations professionally and ensure seamless shift handovers4. Guest ExperienceSet the tone for a positive guest vibe from the moment they walk inCollect feedback and share insights with the property managerSupport in promoting in-house events and experiencesWho You Are:A warm, friendly face who loves interacting with travelersExceptionally organized with great attention to detailA problem-solver who can stay calm and efficient during busy hoursComfortable with tech and property management systemsPassionate about hospitality and the backpacking lifestylePreferred Qualifications:13 years of front desk or reception experience in a hostel, hotel, or co-living spaceFamiliar with PMS (Property Management Systems) and OTA channels (Booking.com, Hostelworld, etc.)Strong communication skills (English fluency is a must)Willing to work in shifts, including weekends and holidaysPerks:Stay and meals includedFriendly, informal work cultureMeet people from all over the worldGrowth opportunities across Monkey Tribes expanding networkBe part of a fun, purpose-driven tribeJob Types: Full-time, PermanentBenefits:Food providedSchedule:Day shiftSupplemental Pay:Performance bonusYearly bonusLanguage:English (Required)Hindi (Preferred)Work Location: In person

Job Title: Community ManagerLocation: AlappuzhaReporting to: Property Manager / Marketing HeadCompany: Monkey Tribe HostelsType: Full-Time On-siteRole Overview:Were looking for a Community Manager to be the heart and soul of guest engagement at Monkey Tribe. Your mission is to create an inclusive, positive, and unforgettable social experience for every traveler who walks through our doors. Youll plan events, foster guest interactions, and bring our community to life, online and offline!Key Responsibilities:1. Guest Engagement & Vibe Curation Welcome guests, help them settle in, and make introductions to create a warm, inclusive atmosphere Actively foster community building among travelers through one-on-one and group interactions Be the go-to person for guests for everything from local recommendations to chill hangouts2. Event Planning & Execution Organize and host daily/weekly events: game nights, jam sessions, yoga, local walks, outdoor activities, etc. Partner with local artists, musicians, chefs, and tour guides for immersive guest experiences Ensure events reflect the local culture and Monkey Tribes playful, social identity3. Content & Social Media Support Capture and share daily happenings via photos/videos for use on social media Work with the central marketing team to highlight events, guest stories, and behind-the-scenes content Respond to tags, stories, and comments when needed from the property account4. Volunteer & Collaboration Management Collaborate with digital nomads, creators, or influencers staying at the hostelWho You Are: A natural host who thrives on meeting people from different cultures Energetic, approachable, and always smiling A storyteller who knows how to create buzz and make people feel included Social media savvy and comfortable being in front of or behind the camera Passionate about travel, community, and authentic experiencesPreferred Qualifications: 13 years of experience in hospitality, events, content creation, or travel industry Strong communication skills (English fluency is a must) Bonus if youve stayed at hostels and love the backpacker culturePerks: Stay and meals included at the property Creative freedom to shape the vibe of the property Opportunities to travel across Monkey Tribe locations Work with a fun, passionate, travel-loving team Make friends from around the worldevery day!