Micrologic Networks Pvt Ltd

Mumbai, Maharashtra

We are an Information Technology Solution provider. We provide IT solutions to Enterprise, Mid Market and SMB customers.The candidate will have to call customers and try to generate enquiries for range of products like laptops, desktops, servers, Networking, Security, IT audit etc. Training will be provided to the candidates so that they can make calls to customers. Candidates will get support from internal technical teams for all technical discussions with end customers.The candidate should be at least a science / engineering graduate. Diploma holders will also be considered. Good spoken English is a must. Willingness to learn and work hard is the key. Initially they will be joining as trainees and will be placed into regular salary package after 6 months (depending on their effort, sincerity and performance)

Responsibilities Maintain the clients security and networking devices and upgrade when necessary Providing support for other engineers on PA equipment/software Cross train in-house to share knowledge and share workload Provide pre-sales support on client projects. This includes documentation designed andinstallation rollouts Responsible for LAN installation including switches and routers. (Cisco and HP) Provide support to project managers on security/network deployments Suggest and detail design changes as and when needed Documentation for the customers installations and provide continue service advice Pro-actively review and maintain client infrastructure Responding to emergency situations and performing effective troubleshooting during production outages Working remotely or onsite as per business requirements1. Person SpecificationEssential Knowledge and experience installing and supporting Palo Alto Security Appliances (minimum three years) Experience of installing Cisco and HP networking equipment. Palo Alto Networks Certified Network Security Engineer preferred. CCNP certified (or higher) Data knowledgeo Knowledge of protocols BGP, OSPF, EIGRP, SPT, TRUNKS, VLANs, Port-Channel,Static routingo Networking topologies and protocols. Examples being MPLS, VRF, SIP, TrafficShaping / QoSo Palo Alto Command line o Cisco command line Must have a good networking background and understanding A high level of Palo Alto expertise in design, configuration, migrations, tuning and customisation of features Thorough knowledge of Panorama, WildFire, Global Protect, and other Palo Alto features including and not limited to SSL decryption Familiarity with Data Centre environment and hosted deployments/cloud Experience of supporting clients remotely and face to face, along with experience of working with SIP providers Experience with Wireshark or other protocol analy