Senior Support Engineer

Micrologic Networks Pvt Ltd

responsibilities

• • maintain the client’s security and networking devices and upgrade when necessary

• • providing support for other engineers on pa equipment/software

• • cross train in-house to share knowledge and share workload

• • provide pre-sales support on client projects. this includes documentation designed andinstallation rollouts

• • responsible for lan installation including switches and routers. (cisco and hp)

• • provide support to project managers on security/network deployments

• • suggest and detail design changes as and when needed

• • documentation for the customers installations and provide continue service advice

• • pro-actively review and maintain client infrastructure

• • responding to emergency situations and performing effective troubleshooting during production outages

• • working remotely or onsite as per business requirements

1. person specification

essential

 • knowledge and experience installing and supporting palo alto security appliances (minimum three years)

 • experience of installing cisco and hp networking equipment.

 • palo alto networks certified network security engineer preferred.

 • ccnp certified (or higher)

 • data knowledge

o knowledge of protocols bgp, ospf, eigrp, spt, trunks, vlans, port-channel,

static routing

o networking topologies and protocols. examples being mpls, vrf, sip, traffic

shaping / qos

o palo alto command line o cisco command line

 • must have a good networking background and understanding

 • a high level of palo alto expertise in design, configuration, migrations, tuning and customisation of features

 • thorough knowledge of panorama, wildfire, global protect, and other palo alto features including and not limited to ssl decryption

 • familiarity with data centre environment and hosted deployments/cloud

 • experience of supporting clients remotely and face to face, along with experience of working with sip providers

 • experience with wireshark or other protocol analy

• Experience

  3 - 6 Years

• No. of Openings

  2

• Education

  B.E

• Role

  Network Support Engineer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office