Meridian Infotech Limited

Akota, Vadodara

Position : NETWORK ENGINEER - SUPPORTWork Location : VadodaraReporting Manager: Team LeadExperience Range : At least 1 YearQualification required : Any Graduation + CCNA AcadamicTop must have knowledge1 Cisco Switching L2 Protocols2 Wireless Technologies (P2P , PMP & WLC based Campus Wi Fi)3 Passive Networking Knowledge for OFC, UTP and associated components4 Network Problem identifying and solving5 Good Verbal Communication skillGood to have skills1 Good Written Communication skill2 Able to manage customer relations3 Able to understand criticalness of the issue

Maintain and update accurate information notes in CRM system.Ensure to manage all existing accounts through continuous communication with client.Manage and provide solutions to all issues related to customer satisfaction.Answering potential customers' queries and provide them relevant informationKeeping up with product and service information and updates.Creating and maintaining a database of current and potential customers