Communicating with customers, making outbound calls to potential customers, and following up on leadsUnderstanding customers' needs and identifying sales opportunities.Answering potential customers' questions and sending additional information via email.Keeping up with product and service information and updatesCreating and maintaining a database of current and potential customers and updating the same on CRMExplaining and demonstrating features of products and servicesStaying informed about competing products and servicesUpselling products and serviceResearching and qualifying new leads