Mastek Infosystems Pvt Ltd

Lucknow, Uttar Pradesh

Manager Internet Sales Graduates/ PG - MBA/ PGDM -Marketing 1- 3 Years Job Profile Corporate Sales.Generate new business for Product: - Internet Lease line, Bandwidth. Candidate Profile ISP/ IT- Hardware, Software Corporate & SME sales experience preferred.Generate salesHandle incoming online leads and convert them into salesExplain products/services clearly to customersFollow up with potential customers to close dealsMaintain sales and customer recordsBuild and maintain good customer relationshipsCoordinate for order confirmation and payment follow-upsSpecialization : Sales ManagerFor Details 9044967562, 7081734726Job Types: Full-time, Permanent, Freelance

Hands on Experience of handling Wireless Equipment like MikroTik, Ubiquity , Cambium, RadwinConfiguration of Mikrotik and other Wi-Fi Router, Switch Good Knowledge of LAN, WAN NetworkTroubleshooting of hardware related problems.Installation of various Operating systems like WindowsO & M (handling operation 24*7 UBR/ WiFi / Wireless systems & Link - with SLA)Maintaining Complaint/ Fault register Updating and maintaining IP DatabaseUpdating Customer Database, CAF, SIF, customer feedback etcLink Monitoring and Correspondence with CustomerMaintaining Incident reportProfile-2 (Technical)* Giving Remote Support, Call Logging, Remote Access* Basic Networking Knowledge, Router configuration etc* Installation of devices like printers, scanners, modem, web cam, etc.* Installation of application like MS-Office, Visual Studio, Page Maker, Photoshop, Corel Draw, etc.* Basic LAN configuration with Workgroup environment and TCP/IP as core network protocol.* Providing mailing solution using MS-Outlook and Outlook Express.* Sharing of Files and folder, printers across the network.* Handling desktop related queries of users.* Updating the antivirus on regular basic and scanning systems.* Taking Inventory and updating same to seniors

Key Responsibilities:Monitor network performance and ensure uptime of ISP services.Provide technical support to customers and resolve network-related issues.Handle L1 and L2 level troubleshooting and escalation.Diagnose and resolve issues related to wireless and wired networks.Configure and manage network devices including routers and switches.Work with RF devices such as MikroTik, Ubiquiti, Cambium, and similar platforms.Perform VLAN configuration, IP addressing, routing, and switching tasks.Maintain logs, reports, and documentation of network issues and resolutions.Coordinate with field engineers and higher-level support teams when required.

Corporate Sales.Generate new business for Product:- Internet Lease line, Bandwidth