Marwar Trucking Pvt.Ltd.

Jaipur, Rajasthan

Ensure prompt response to customer issuesEnsuring quality of repair work in the workshopMinimum vehicle downtimeShop floor Management (Job controlling, bay allotments, supervisor loading)Maximize bay productivity & efficiency.Ensuring Shop Floor readiness for appointment vehiclesContinuous improvement activities in shop floor.Ensure 5S & Workplace SafetyConduct daily morning meeting in workshop with floor teamCascading Service information's/ bulletins to the teamEnsure workshop readiness in terms of manpower, tools & equipment's Technicians Skill matrix review and their improvement planningCoordinate with proprietary parts dealers and service centresEnsure policy implementation as derived by DICV Implement changes/modifications in workshop based on customers feedbackRepeat complaint monitoring & analysis, countermeasures for the sameMonitor Service Measure deployment on time.Maintain workforce morale and motivation in the workshop