Maharshi Udyog

Ahmedabad, Gujarat

1. Identifies current and future customer service requirements 2. Prepare and deliver technical presentations explaining products or services to customers and prospective customers 3. Make Quotation 4. Prepare Technical Datasheet 5. Cold Calling with old customer 6, Solve customer query 7. Continuous follow up production department after getting order for deliver at time 8. Customer Visit 9. Find new customer through database or sending intro mail of company product 10. Recommend improved materials or machinery to customers, showing how changes will lower costs or increase production

1. Coordinating the sales team by managing schedules, filing important documents and communicating relevant information 2. Responding to complaints from customers and give after-sales support when requested 3. Payment follow up from the customer 4. Prepare clear and effective written proposal/quotations for customers. 5. To maintain daily, weekly & monthly sales report and keep customer records 6. To Maintain inquiry register and Offer register 7. Responsible for the follow-up with customer on regular basis for closing lead 8. Prepare reports for monthly, Quarterly, and Yearly review. 9.Identify and analysis State wise/City wise prospect client and share company profile and product details through Call/E-Mail/SMS. 10. Develop long-term relationships with clients through managing and interpreting their requirements.

1 Basic troubleshooting, installation, maintenance and repair on designated equipment.2 Completing Preventative Maintenance and field modifications.3 Ordering and managing repair parts cycle times. 4 Provide high level technical support to external customers at their location5 Provide on-site training to the customers6 Develop Service technical documentation7 Create and maintain service information in the company database8 Timely and professionally handle field service calls and issues arising from the field service visits9 Communicate with the customer to ensure satisfaction and implement any necessary corrective actions 10 Maintaining tools and test equipment and ensuring they are properly calibrated11 Timely complete and submit all required paperwork

1 Basic troubleshooting, installation, maintenance and repair on designated equipment.2 Completing Preventative Maintenance and field modifications.3 Ordering and managing repair parts cycle times. 4 Provide high level technical support to external customers at their location5 Provide on-site training to the customers6 Develop Service technical documentation7 Create and maintain service information in the company database8 Timely and professionally handle field service calls and issues arising from the field service visits9 Communicate with the customer to ensure satisfaction and implement any necessary corrective actions 10 Maintaining tools and test equipment and ensuring they are properly calibrated11 Timely complete and submit all required paperwork