Liquiclear Technologies Pvt. Ltd.

NIT, Faridabad

Key Responsibilities:Manage and maintain the CRM system (e.g., Zoho)project handling support serviceDevelop and implement CRM strategies to increase customer retention and conversion.Manage automation flows such as welcome emails, follow-ups, and feedback loops.Train internal teams on CRM usage and best practices when needed.Handle customer feedback and complaints effectively, ensuring timely resolution.Key Skills & Qualifications:Bachelors degree in Marketing, Business Administration, or a related field.1 - 5 years of experience in CRM, customer service, or digital marketing.Proficient in CRM software (e.g. Zoho).Strong analytical skills and attention to detail.Excellent written and verbal communication.Ability to work collaboratively across teams.Understanding of customer lifecycle management.Job Type: Full-timeBenefits:Leave encashmentPaid sick timeProvident Fund