Lido Diners

Delhi

Duties1. English speaking. 2. Reporting without asking.3. Responsibility ( 8 - 10 )4. Suggestions for improvement. 5. Talking no's as per the dashboard all the time. 6. Ensuring extraordinary guest experience with -: briefings , preparations , trainings , cross checks , feedback , customer interactions, knowledge , no false commitment, understanding the need of the hour. 7. Taking accountability of each aspect of comment card by cross verification/ signature / mentioning the name on the comment card -: singer , dish , bar item , any other remark. 8. Having full knowledge of the docket.

NOTE;-1. English speaking. 2. Reporting without asking.3. Responsibility ( 8 - 10 )4. Suggestions for improvement. 5. Talking no.s as per the dashboard all the time. 6. Ensuring extraordinary guest experience with -: briefings , preparations , trainings , cross checks , feedback , customer interactions, knowledge , no false commitment, understanding the need of the hour. 7. Taking accountability of each aspect of comment card by cross verification/ signature / mentioning the name on the comment card -: singer , dish , bar item , any other remark. 8. Having full knowledge of the docket.

Duties:-1. English speaking. 2. Reporting without asking.3. Responsibility ( 8 - 10 )4. Suggestions for improvement. 5. Talking no.s as per the dashboard all the time. 6. Ensuring extraordinary guest experience with -: briefings , preparations , trainings , cross checks , feedback , customer interactions, knowledge , no false commitment, understanding the need of the hour. 7. Taking accountability of each aspect of comment card by cross verification/ signature / mentioning the name on the comment card -: singer , dish , bar item , any other remark. 8. Having full knowledge of the docket.

Note:-Proven data entry work experience, as a Data Entry Operator or Office ClerkExperience with MS Office and data programsFamiliarity with administrative dutiesExperience using office equipment, like fax machine and scannerTyping speed and accuracyExcellent knowledge of correct spelling, grammar and punctuationAttention to detailConfidentialityOrganization skills, with an ability to stay focused on assigned tasksHigh school diploma; additional computer training or certification will be an asset

Job Description :- Main job of a PC will be to speak with the performer about their no.s on a daily basis and see whats the bottleneck coming to them and share it with the problem solver.

Job Profile :-Incoming Calls:- 1. Pick Up the calls within three ring of Zomato or Google Phone.Outgoing Calls:-2. Call and Follow the thanksgiving pitch, sales pitch, bday and anniversary pitch.3. Call up daily comment cards.4. Cross check the comment card details.5. Wishing msg to guests on WhatsApp for Birthday & Anniversaries.6. Share all the guest reply / Suggestion to the calls in Remarks Column in front of the guest name and number with Date of calling.7. To generate leads or referrals from the guest calling.8. Call on all the party queries from just dial, party Karo & venue monk.9. Birthday & Anniversary Printouts Daily Date Wise.