Lemuria India holidays

Arappalayam, Madurai

We are seeking a motivated Ticketing Executive to join our team in Madurai. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service.**Key Responsibilities:**- **Manage Ticketing Operations**: Efficiently handle ticket bookings and cancellations for clients, ensuring all transactions are processed accurately.- **Customer Support**: Assist customers with inquiries related to ticket availability, pricing, and travel schedules, ensuring their needs are met promptly.- **System Updates**: Regularly update the ticketing system with new information, including changes to schedules or pricing, to maintain accurate records.- **Coordinate with Travel Partners**: Liaise with airlines and travel agencies to secure the best deals for customers, enhancing satisfaction and loyalty.- **Prepare Reports**: Generate daily and weekly reports on sales and bookings, providing valuable insights to management for decision making.**Required Skills and Expectations:**- Candidates should have a background in travel or customer service, with experience in ticketing preferred but not mandatory.- Strong verbal and written communication skills are essential for effective interaction with customers and travel partners.- Proficiency in using ticketing software and Microsoft Office is necessary to perform daily tasks efficiently.- A detail-oriented mindset is important for ensuring accuracy in bookings and managing customer information securely.- The ability to work in a fast-paced environment is crucial, as the role involves handling multiple requests simultaneously.