Hiring For Ticketing Executive

Key Skills

Multi-tasking Problem-solving Ticket Inventory Management Teamwork Customer Service Ticket Processing

Job Description

We are seeking a motivated Ticketing Executive to join our team in Madurai. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service.

**Key Responsibilities:**

- **Manage Ticketing Operations**: Efficiently handle ticket bookings and cancellations for clients, ensuring all transactions are processed accurately.

- **Customer Support**: Assist customers with inquiries related to ticket availability, pricing, and travel schedules, ensuring their needs are met promptly.

- **System Updates**: Regularly update the ticketing system with new information, including changes to schedules or pricing, to maintain accurate records.

- **Coordinate with Travel Partners**: Liaise with airlines and travel agencies to secure the best deals for customers, enhancing satisfaction and loyalty.

- **Prepare Reports**: Generate daily and weekly reports on sales and bookings, providing valuable insights to management for decision making.

**Required Skills and Expectations:**

- Candidates should have a background in travel or customer service, with experience in ticketing preferred but not mandatory.

- Strong verbal and written communication skills are essential for effective interaction with customers and travel partners.

- Proficiency in using ticketing software and Microsoft Office is necessary to perform daily tasks efficiently.

- A detail-oriented mindset is important for ensuring accuracy in bookings and managing customer information securely.

- The ability to work in a fast-paced environment is crucial, as the role involves handling multiple requests simultaneously.
  • Experience

    4 Years

  • No. of Openings

    8

  • Education

    Graduate

  • Role

    Ticketing Executive

  • Industry Type

    Travel / Tourism

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Walk-in interview location

    No.4, Thirumukkulam North Road, Thallakulam, Madurai - 625 002 Tamilnadu, INDIA

  • Walk-in Date

    17/06/2026 - 30/07/2026

  • Walk-in Time

    11:00 AM

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