We are seeking a motivated Ticketing Executive to join our team in Madurai. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service.
**Key Responsibilities:**
- **Manage Ticketing Operations**: Efficiently handle ticket bookings and cancellations for clients, ensuring all transactions are processed accurately.
- **Customer Support**: Assist customers with inquiries related to ticket availability, pricing, and travel schedules, ensuring their needs are met promptly.
- **System Updates**: Regularly update the ticketing system with new information, including changes to schedules or pricing, to maintain accurate records.
- **Coordinate with Travel Partners**: Liaise with airlines and travel agencies to secure the best deals for customers, enhancing satisfaction and loyalty.
- **Prepare Reports**: Generate daily and weekly reports on sales and bookings, providing valuable insights to management for decision making.
**Required Skills and Expectations:**
- Candidates should have a background in travel or customer service, with experience in ticketing preferred but not mandatory.
- Strong verbal and written communication skills are essential for effective interaction with customers and travel partners.
- Proficiency in using ticketing software and Microsoft Office is necessary to perform daily tasks efficiently.
- A detail-oriented mindset is important for ensuring accuracy in bookings and managing customer information securely.
- The ability to work in a fast-paced environment is crucial, as the role involves handling multiple requests simultaneously.
Experience
4 Years
No. of Openings
8
Education
Graduate
Role
Ticketing Executive
Industry Type
Travel / Tourism
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
No.4, Thirumukkulam North Road, Thallakulam, Madurai - 625 002 Tamilnadu, INDIA
Walk-in Date
17/06/2026 - 30/07/2026
Walk-in Time
11:00 AM