KP Automobiles Pvt. Ltd.

Kokar, Ranchi

ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedbackidentifying and approaching potential new companies or individuals to engage as clientsresearching industry trends and providing advice to colleagues about client strategy or new sales opportunitiesgiving presentations to clients about products or servicesacting as a point of contact for complaints and escalating issues as appropriateensuring that the terms of a contract are adhered to by both your employer and clientsunderstanding and helping to meet the targets and aims of the client.

Good working experience in edp in automobiles sectorGood knowledge in MS Office (Word, Excel, Power point) and page maker.Providing accurate and timely information as and when required by reporting authorityNeed to do data analysis and generate reports in MS ExcelDevelop and maintain backup/ recovery plans to ensure that data can be recovered in the event of system failures

Job ResponsibilitiesCompletes a daily 'one-on-one' with each ASM to stay abreast of potential service issues and status of clientsCoordinates automotive repair and maintenance services to obtain maximum utilization of technicians, automotive equipment and parts resources to prevent operational delays in other departmentsTrains service members in the skills necessary in performance of their dutiesWorks with Service Manager to set sales and gross objectivesRecruits, interviews, and trains new service members in cooperation with HRProvides material necessary to sell serviceMaintains daily sales and production records as prescribed by dealership managementReviews and evaluates the sales performance of service sales members, ensuring that proper sales techniques are usedDetermines and staff technical teams relative to production requirements, ensuring expertise of members to be adequateRemains current on product changes and new productsMaintains the Service Department within the financial parameters set by managementAssures the proper repair order flow for maximum productivityMonitors and controls all warranty activity and assures compliance with warranty policies and proceduresMaintains strict adherence to dealership policy on client vehicle care and operationAdministrates payroll for the service members in cooperation with payroll, securing approval from the Service Director and the General Manager of the dealershipEnforces OSHA requirements, procedures, and regulationsConducts performance evaluationsParticipates in operational planningMaintains the facility and equipment, providing for repairs and maintenance where necessaryConducts weekly department meetings Attends weekly manager meetings

Technical Advisor Responsibilities:Providing assistance in developing and implementing program reviews.Advising and sharing your expertise with Technicians.Defining and developing applications for technical designs.Coordinating technical activities.Supporting team members in their programming activities.Researching and creating strategic management, operational, and financial plans.Bachelor's degree in computer science or a related field.Demonstrable experience in information technology or computer science.Strong knowledge of computer support techniques and procedures.Customer service experience.Superior leadership qualities.Ability to work with minimal supervision or guidance.

A list of specific duties may be useful in helping to comprehend this role better.Identifies the primary concerns, long-term strategies, and targets to be assigned to the team members.Oversees the sales squad's initiatives to reach objectives and generate realistic, consistent outcomes.Develops the product sales blueprint, a set of standards for sales associates to conform to, encompassing lead filtering and deal modeling.Writes the annualized plan, a framework for action articulating how a business will generate sales over a specified timeframe.Develops a Sales Manual, a handbook outlining the recommended practices for each form of sales engagement.Defines a sales model consisting of a technique or collection of techniques that must be consistently provided to salespeople to analyze and boost sales.Guides sales personnel to function efficiently by capitalizing on their passions and capabilities.It will be useful to have a bachelor's or associate's degree in marketing, sales, or an allied profession.It's vital to have sales experience.Has sound business judgment, all-around commercial awareness, and sales skills.Solid interpersonal, communication, and customer service capabilities.Potent leadership qualities.Exceptional organizational, creative, and resource management capabilities.

Responsible for smooth operation of the floor assigned.Responsible for the performance of floor boys.Supervise Room AttendantsOrganises and facilitates the room making process.Daily allocation of rooms and deep cleaning tasks to team members.Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor.Checks the occupied and departure rooms, giving special attention to guest needs.Ensures that the entire operation is performed as per the laid down standards.To organise immediately the guest needs under intimation to EHK/Executive.Manage guest requests, including VIP amenities and communicating them to the relevant team membersRoutine inspection of guest bedrooms to ensure they meet standards.

Establishing policies with supervisors to ensure the efficient operation of the departmentInspecting parts for damage or defects before they are stocked in inventoryOverseeing new hires by conducting training programs and orientations, as well as providing ongoing supervision to new employeesMaintaining communication with customers to answer questions or resolve issues regarding orders or deliveriesMaintaining an inventory of parts using computer software programs to track part numbers, prices, quantities, and locations in the warehousePerforming inventory checks to ensure that parts are correctly priced and stockedProcessing invoices for payment to suppliers or vendors, as well as preparing purchase orders for new inventoryCoordinating with warehouse staff and other departments to ensure that shipments are delivered on time to the correct locationEnsuring that the inventory is accurately accounted for in the computer system

Builds business by identifying and selling prospects; maintaining relationships with clients.Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.Sells products by establishing contact and developing relationships with prospects; recommending solutions.Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.Prepares reports by collecting, analyzing, and summarizing information.Maintains quality service by establishing and enforcing organization standards.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.Contributes to team effort by accomplishing related results as needed.