Kirtilal Kalidas Jewellers Pvt Ltd

Coimbatore, Tamil Nadu

Sales and Stock Responsible for the achievement of the target assigned Daily stock check and indenting with the supervision of the SOMASP Stock verification and storage of fresh stock Preparing the stock reportsRelationship Management Providing excellent service to the customer during the sales process Handling customer objections Post sale follow up with customers as per the responsibility assigned Responsible for extending sale and influencing the customer to purchase more Briefing the customer about, value added services offered by the Kirtilals.Visual Merchandising & Display Display of Jewellery within the counters in the specified format and its maintenance Display of VM kits in the mood windows, its maintenance and periodic change Display of POP material, festival VM material or other promotional display material and its removal after the indented period Ensuring cleanliness and good housekeeping within the showroom.

Customer Care To interact with customers/clients and guiding them to make the right purchases. To ensure service after sales, and also customer satisfaction. To enlighten the customer of the Schemes running in the store. To help locate a customer in the store.Key Accounts Management Develop and maintain a good relationship with the Key Accounts and thus ensure repeat orders from them. Solving problems of the Key AccountsCustomer Relations Management Maintain & Analyze database of Customers. Identify areas of providing customized services to the various categories of customers. Analyzing the feedback of the customers and working on improving the service levels. Obtaining and communicating information about new arrivals, designs and demands for different products/designs which are not available in the show room to the Merchandisers.Home Deliveries Developing a system for operation of Home Deliveries. Continuously monitor and improve the processes for the smooth operation of Home Deliveries.Handles Customer Complaints Handles customer complaints on telephone. Solves customers problems when they approach the Customer help desk.