Greet customers warmly, address their needs promptly, and collect feedback and data from all visitors. Build relationships by understanding customer preferences and tracking key events (e.g., birthdays, anniversaries). Maintain a clean, organized showroom and ensure stock availability. Train and motivate staff, ensuring adherence to grooming standards and customer service excellence. Drive teamwork & maintain discipline at stores. Communicate updates on product rates, schemes, and purity standards. Conduct daily team meetings and report showroom performance to the Store Manager. Follow up with non-purchasing customers to boost future sales. Handle crisis communication with the SPOC as required. Perform additional tasks as assigned by management. Assisting to another counter as and when required.
We at KKJ have brought together a team of the most talented craftsmen and artisans who specialize in the creation of the most breath-taking jewellery in Silver, Gold and Platinum, studded with glittering diamonds and gemstones, and casting a bewitching spell on you at first sight. To capture the essence of gemstones and ensure that they are of the highest quality, we also have trained Graduate Gemologists and Graduate Jewelers on our team, who have achieved their certifications from the Gemological Institute of America (GIA).
Share your thoughts with other customers for Karan Kothari Jewelers Pvt Ltd