Jiyatel Outsource

Champasari, Siliguri

Looking for BPO Telemarketer (Fresher & Experienced)Genuine Process UK Shift Skills & Qualifications:Fluency in English: Excellent communication skills, both verbal and written, with a clear and neutral accent suitable for UK customers.Empathy & Patience: Ability to listen actively, show empathy, and offer appropriate solutions in a respectful and non-judgmental manner, especially when discussing sensitive topics like debt.Confidence & Persuasiveness: Comfortable initiating conversations, addressing objections, and encouraging leads to take the next step in the debt relief process.Problem-Solving Skills: Ability to assess the prospects needs quickly and adapt the conversation to offer the best solution for their financial situation.Attention to Detail: Ability to maintain accurate records of leads, calls, and follow-upsEmotional Intelligence: Strong interpersonal skills with the ability to gauge a prospects emotional state, respond to their feelings appropriately, and maintain a supportive and respectful tone throughout the conversation.Active Listening Skills: Active listening to fully understand the prospect's needs and concerns, ensuring that the solution offered is tailored to their specific situation.Key Responsibilities:Lead Generation: Conduct outbound calls to UK-based individuals to generate leads for debt relief services.Cold Calling: Initiate conversations with potential clients who may be struggling with debt, explaining available services, and assessing their needs.Engagement: Build rapport and trust by speaking empathetically about their financial situation, focusing on how the service can help.Achieving Targets: Meet daily, weekly, and monthly lead generation and sales targets.Compliance: Ensure that all conversations comply with relevant UK regulations around debt advice and telemarketing practices (e.g., GDPR, Financial Conduct Authority regulations).Why Join Us?Training & Development: Comprehensive training on the debt re