Infusyx

Hinjewadi, Pune

- Make outbound calls to potential customers:Making calls to individuals or businesses to promote products or services, generate leads, and set up appointments.- Handle incoming calls from customers:Responding to inquiries, resolving issues, and providing excellent customer service over the phone.- Update customer information in the database:Ensuring accurate and up-to-date records of customer interactions, transactions, and details.- Follow scripts and guidelines when making calls:Adhering to pre-written scripts or guidelines to ensure consistency and professionalism in communication with customers.- Meet daily call quotas:Striving to reach the target number of calls per day to maximize productivity and results.Required Skills and Expectations:- Excellent communication skills:Must be able to articulate clearly and effectively over the phone.- Basic computer knowledge:Familiarity with using basic computer programs and data entry.- Customer service orientation:Aiming to provide the best possible service to customers and address their needs promptly.- Ability to work in a fast-paced environment:Capable of handling high call volumes and managing multiple tasks efficiently.- Punctuality and reliability:Must arrive on time for scheduled shifts and be dependable in fulfilling job responsibilities.