- Make outbound calls to potential customers:
Making calls to individuals or businesses to promote products or services, generate leads, and set up appointments.
- Handle incoming calls from customers:
Responding to inquiries, resolving issues, and providing excellent customer service over the phone.
- Update customer information in the database:
Ensuring accurate and up-to-date records of customer interactions, transactions, and details.
- Follow scripts and guidelines when making calls:
Adhering to pre-written scripts or guidelines to ensure consistency and professionalism in communication with customers.
- Meet daily call quotas:
Striving to reach the target number of calls per day to maximize productivity and results.
Required Skills and Expectations:
- Excellent communication skills:
Must be able to articulate clearly and effectively over the phone.
- Basic computer knowledge:
Familiarity with using basic computer programs and data entry.
- Customer service orientation:
Aiming to provide the best possible service to customers and address their needs promptly.
- Ability to work in a fast-paced environment:
Capable of handling high call volumes and managing multiple tasks efficiently.
- Punctuality and reliability:
Must arrive on time for scheduled shifts and be dependable in fulfilling job responsibilities.
Experience
0 - 1 Years
No. of Openings
5
Education
12th Pass
Role
Tellecaller
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
125, Gera Imperium Rise, Wipro Circle in Hinjawadi Phase II, Pune