HRH Next services pvt ltd

Abids, Hyderabad

We are looking for a Tele Caller to join our team in Abids. This full-time position is suitable for freshers who are eager to learn and grow in a dynamic work environment. As a Tele Caller, you will play a crucial role in connecting with potential customers and promoting our services.**Key Responsibilities:**- **Making Calls:** You will reach out to potential and existing customers via telephone to introduce our services and promote our offerings.- **Handling Inquiries:** You will respond to customer questions and concerns effectively, providing them with the information they need to make decisions.- **Maintaining Records:** You will keep accurate records of calls made, customer interactions, and any follow-up actions required.- **Meeting Targets:** You will strive to meet sales and performance targets set by the management, ensuring your contributions support the company's goals.- **Gathering Feedback:** You will collect feedback from customers to help improve our services and share insights with the team.**Required Skills and Expectations:**- Strong verbal communication skills are essential to convey information clearly and effectively.- Basic computer knowledge is needed to record interactions and navigate software programs.- A positive attitude and a willingness to learn are important, as you will be adapting to the evolving needs of customers.- Ability to work in a team and independently, manage time efficiently, and stay organized throughout your daily tasks.- A passion for sales and customer service will help you succeed in this role.

Call Centre Associate Roles & Responsibilities: Managing Inbound and/or outbound calls Following various communication scripts when speaking to a customer; Identifying customer needs, calls should be answered in weekend & festivals ; Upselling products and services wherever possible; Building sustainable customer relationships; Keeping records of all conversations organized; Building product knowledge; and improving performance and achieve targets. Maintaining and improving quality results by adhering to standards and guidelines.Call Centre Agent Skills: Detail-oriented: Agents must listen carefully to customers and be able to pick up on small details to provide accurate responses to customers. Organized: Agents need to be able to acces

Greetings from HRH Next Services Pvt Ltd !!We have urgent bulk requirements of Customer care executives- Voice Process for a Pan India Swiggy Client. Its services ( No sales / No target)No of vacancy: 70Job Type: - Full-timeSalary: 10,000 - 15,000 per monthSchedule: Day shifts & Rotational shiftsJob Location : Abids, Hyderabad, Telangana (Work from Office)Education: Inter & Above Experience: Both Eligible (Fresher & Experience)Language: Telugu, Hindi & EnglishInterview Type: Face 2 FaceIndustry : BPOInterview venue: - 6th Floor, Triveni Complex, Abids Road, Opposite Santhosh Swapna Theater, Abids, Hyderabad, Telangana 500001If interested, kindly share your updated resume on the given mail id or can also share on Whatsapp number :

Attending training sessions to grow knowledge of products and to develop customer service skills.Resolving phone, walk-in, mail, fax, and email customer inquiries.Processing and logging incoming calls into the CRM system.Identifying customer needs.Forwarding and escalating inquiries to relevant individuals and departments.Contacting customers to give them accurate feedback on the progress of their inquiries.Providing outstanding customer service.Updating customer information as required.Maintaining confidentiality of information.Performing other duties as the need arises.