Hirex Group

Barwadda, Dhanbad

As a Back Office Assistant, you will play a crucial role in supporting the daily operations of our office. This position requires attention to detail and the ability to manage various tasks efficiently.**Key Responsibilities:**- **Data Entry:** You will input and update data in the company's systems. Accuracy is essential to ensure that all information is correct and accessible.- **Document Management:** Your job will involve organizing and maintaining important documents. You will ensure that files are stored properly and can be easily retrieved when needed.- **Communication Support:** You will assist in handling phone calls and emails. This includes relaying messages and coordinating with different departments to facilitate communication.- **Inventory Management:** Keeping track of office supplies will be your responsibility. You will monitor stock levels and help reorder items as necessary to ensure smooth operations.- **Assisting Team Members:** You will provide administrative support to your colleagues. This may include scheduling appointments or organizing meetings.To succeed in this role, you should have a basic understanding of office procedures and computer programs. Strong organizational skills and attention to detail are essential. Good communication skills will help you work effectively with your team and respond to inquiries. While prior experience is not required, a positive attitude and a willingness to learn are important for success in this position.

A cashier is responsible for processing customer payments accurately, handling cash and card transactions, scanning items, and providing excellent customer service. Key duties include managing the cash register, issuing receipts, handling returns/exchanges, maintaining a clean checkout area, and greeting customers to enhance their shopping experience.

Data entry professionals are responsible for accurately inputting, updating, and maintaining digital databases by transferring information from various sources. Key duties include verifying data for errors, ensuring confidentiality, performing regular backups, and generating reports. They often work in office environments using tools like MS Excel.

To Solve Customer's Queries, Help in Cash Deposit and Withdrawal, Account Opening and Verify Kyc Documents, to Give Information of Debit Card, Cheque Book Loan Information Etc

We are looking for a motivated Telecaller to join our team in Ranchi. As a Telecaller, you will play a crucial role in communicating with potential customers and providing information about our products and services.**Key Responsibilities:**- **Make Outbound Calls**: You will be responsible for contacting potential clients through phone calls to inform them about our offerings, ensuring clarity and professionalism in your communication.- **Identify Customer Needs**: Understanding the requirements and preferences of customers will help in effectively addressing their inquiries and promoting relevant products.- **Maintain Customer Records**: Accurate documentation of interactions with customers is essential. You will be expected to update our database with customer information and feedback after each call.- **Follow-Up Calls**: Consistent follow-up with leads is important. You will reach out to previous contacts to gauge their interest and assist them in making informed decisions.- **Achieve Sales Targets**: You will work towards achieving daily or monthly sales goals by actively promoting our products and converting leads into sales.**Required Skills and Expectations:**- **Communication Skills**: Clear and persuasive communication skills in both English and Hindi are important for effectively engaging with customers.- **Customer Service Orientation**: A friendly and helpful attitude is essential to provide excellent service and build strong customer relationships.- **Basic Computer Skills**: Familiarity with computers and basic data entry will help you manage customer information efficiently.- **Time Management**: You should be able to prioritize tasks and manage your time effectively in a fast-paced environment.Candidates with 0 to 1 year of experience and a 12th pass education are encouraged to apply.

We are looking for a hardworking and motivated Banking Officer to join our team in Bokaro. This is an entry-level position suitable for candidates with a 12th-grade education.**Key Responsibilities:**- **Customer Service:** Provide excellent support to clients by addressing inquiries and helping with account-related issues.- **Account Management:** Assist clients in opening new accounts and managing existing ones, ensuring all necessary documentation is completed accurately.- **Transaction Processing:** Handle daily transactions, including deposits, withdrawals, and transfers, while maintaining accuracy and efficiency.- **Compliance Adherence:** Ensure all banking procedures and regulations are followed to maintain the integrity of the bank and protect client information.- **Sales Support:** Promote banking products and services to customers, helping them find solutions that meet their financial needs.- **Data Entry:** Input customer and transaction data into the banking system, ensuring all information is current and accessible.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to interact effectively with customers and team members. Attention to detail is crucial, as accuracy in documentation and transactions is mandatory. A basic understanding of banking operations and services is preferred. Familiarity with computer systems and software will be beneficial for data entry and transaction processing tasks. The ideal candidate should be proactive, able to work in a team, and willing to learn and grow within the banking sector. Flexibility and a positive attitude towards challenges will be highly regarded.