Growth Hub

Durgapur, West Bengal

Hiring for 50 Customer Support Executive Jobs in Bhilai, Durg, for Freshers,Required Educational Qualification is : 12th Pass, Other Bachelor Degree with Good knowledge in Active Listening, Communication, Problem Solving, Customer Relationship, Customer Care, Customer Service, Customer Support, Customer Handling, BPO Voice, Telephone Handling, Good Communication Skills etc.

We are hiring a Customer Support Executive to join our team at Growth Hub. The role involves handling customer queries, resolving issues efficiently, and ensuring a smooth and positive customer experience. The ideal candidate should have excellent communication skills, patience, and a problem-solving mindset.Key Responsibilities:Handle inbound and outbound calls in a professional manner.Assist customers with their queries, complaints, and service requests.Maintain accurate customer records and update information regularly.Coordinate with internal departments to resolve customer concerns.Follow up with customers to ensure their issues are fully resolved.Prepare and maintain daily reports of customer interactions.Skills Required:Excellent communication skills (Hindi & English).Strong listening and problem-solving abilities.Basic computer knowledge (MS Excel, MS Word, Google Sheets).Ability to remain calm and professional under pressure.Patience, empathy, and a customer-first attitude.Time management and multitasking skills.