Client relationship management Ability to work in teams Communication skills Continuous improvement mindset Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy Good practical understanding of technology and its application Strong planning and time management skills Relationship building skillsRole and Responsibilities Continuous client interactions with complete responsibility of survey creation, administration and timely closure of deliverables Handle day to day requests/issues raised by the client and resolve queries on quick turnaround time Provide technical and survey platform guidance to end users Manage Great Place to Work automation projects by interacting with in-house IT team Vendor Management: Alignment with data entry vendors and translation operators Conceptualize direction of research for the team, write research reports and case studies