Job Description:We are looking for an experienced Travel & Tour Executive to handle Visa processing, Flight bookings, and Tour packages efficiently.Key Responsibilities:Visa HandlingProcess tourist, visit, and employment visasCoordinate with embassies, portals, and suppliersVerify documents and ensure timely approvalsHandle customer follow-ups and visa status updatesFlight OperationsHandle domestic & international flight bookingsIssue, reissue, cancel tickets and manage refundsProvide best fare options to customersCoordinate with airlines and GDS systemsTours & HolidaysSell inbound & outbound tour packagesCustomize tour itineraries as per customer requirementsCoordinate hotels, transport, sightseeing & DMCsHandle group and FIT tour arrangementsSales & Customer ServiceAchieve assigned sales targetsHandle B2B & B2C clients professionallyProvide after-sales support and resolve issuesMaintain customer records and daily sales reportsRequirements:Minimum 25 years experience in travel & tourismStrong knowledge of Visa, Air Ticketing & Tour operationsGood communication skills in English (other languages an advantage)Sales-oriented with customer-handling skillsAbility to work under targets and deadlines
Goldfinchs Tourism is a multi service travel agency that serves business and leisure clients who require professional, friendly and efficient organisation of their outbound and inbound travel & tourism needs. It was founded as a private company in 2010 and has quickly grown to become a leading company in the region and a major player in the UAE tourism sector. Goldfinchs has its own branches Sri Lanka also
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