Global Migration & Education Solutions

Australia

Objective:GMES currently has exciting opportunities for experienced Migration Admins. We are recruiting for a job that will allow the successful candidate an opportunity to work with a cohesive team, gaining exposure to all aspects of a successful migration business.In working with us, you will work in a supportive environment with a team of highly skilled and experienced agents. You will also interact with a variety of clients from diverse ethnic backgrounds. This role will offer you an opportunity to challenge yourself and gain a tremendous learning experience.Roles/Responsibilities:Assist Registered Migration Agents with enquiries, collection of documents, drafting, data checking, preparation of visa applicationsPrepare Skills Assessments, Sponsorship, Nomination and Visa applications;Carry out legal research using available sources when requiredGeneral clerical duties, such as collecting, scanning and electronic filing of documentsEnsuring client spreadsheets and information/records are kept up-to-date and accurate by maintaining client folder as per compliance standardsLiaise with clients over the phone, email and in-person, assist with their enquiries and provide updates on their applicationsScreen phone calls, book enquiries and appointments for existing and new clientsLiaise with external organisations/stakeholders as and when requiredDraft and manage emailsAssist the Registered Migration Agent with follow-ups of action itemsMarketing support tag clients, maintain client lists, bulk mailouts.Reception duties as and when requiredEffectively coordinate and manage the day to day workAttend any training sessions provided by the RMA or the organisation, to brush up on job-skillsAcknowledge internal communication in a timely mannerHigh calibre work ethic and customer service to be upheld at all times while performing the above tasks.