Galaxy Auto Works

Lower Parel, Mumbai

Job description & responsibilities Daily Visits to the clients & approach their Admins To inform potential client's on the companys products and services. Use company database to build up new clients & generate leads To deal with telephonic queries. To build relationships with colleagues and clients. To deal with clients in a professional manner at all times aligned to our brand values. To ensure service is prompt, polite and professional standards are kept. To make sure that targets are achieved within the time line To assist with other departments as required.Required skill sets, knowledge and experience:- Previous B2B or B2C sales experience: - 5- 10yrs. Preferable from Automobile industry. Excellent communication skills and an excellent telephone manner. Ability to work independently and under pressure. Good verbal and written skills. A positive approach to objection handling is essential. Good organisational skills and attention to detail. You must be financially motivated, energetic and reliable with a hunger to succeed. We are looking for someone upbeat and organised. An interest in the Snowsports and the Leisure industry, and a genuine passion for our products will be invaluable. Tenacity for high standard of guest service wanting to meet and serve guests a complete understanding of guests needs in line with the brand offering and product delivery. A good knowledge and understanding of the technical aspects of the following:- Microsoft Office and associated systems, including CRM. Social Networking (LinkedIn). Demonstration of the energy, ability and commitment demanded by this role. Qualification :- MBA (Marketing/ Operations), BBA or Bachelors degree in any field, B.tech.(mech/auto).

Roles & Responsibilities Sales To be responsible for making outbound calls on a daily basis using data provided. To work closely with the Sales Manager and Sales team to ensure leads are generated within various business sectors. Attaining Customers & their complaints Feedback callings Handling Appointments Managing and scheduling appointments for procedures To convert the calls to new business leads. To achieve agreed personal and departmental targets captured from calling data provided. To inform potential client's on the companys products and services. To gather relevant School and Corporate information. To use company databases to gain potential leads. To be proactive in identifying opportunities for new business. To input and maintain guest information onto the company database. To ensure guest satisfaction at all times. To deal with telephone queries. To build relationships with colleagues and clients. To deal with clients in a professional manner at all times aligned to our brand values. To ensure service is prompt, polite and professional standards are kept. To assist with other departments as required. People / Team To foster good relationships with all internal departments and cross-functional teams. To proactively support their manager by suggesting new ideas and questioning thinking where appropriate. To refer to senior team members for advice and support. To attend all staff meetings and training sessions as and when required. To maintain a Guest-orientated approach and demonstrate a professional approach to work and team mates at all times. In addition to the above main responsibilities, the Lead Generator will be required to undertake any other task, deemed to be appropriate to the job role.

Job details & Description Installs and repairs automotive air-conditioning units within dealership and factory quality and time guidelines.Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.Diagnoses cause of any malfunction and performs repair.Communicates with parts department to obtain needed parts.Saves and tags parts if the job is under warranty or if requested by the customer.Examines assigned vehicle to determine if further safety or service work is required or recommended.Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.Documents all work performed and recommended on the repair order.Road-tests vehicles when required or refers to the test technician.Supervises work of apprentice technicians as assigned.Reports machinery defects or malfunctions to supervisor.Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.Keeps shop area neat and clean.Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition they were received.Understands, keeps abreast of and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc.Operates all tools and equipment in a safe manner.Reports any safety issues immediately to management.Other tasks as needed.Note Candidate must hold four wheelers driving license & must know driving.